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February 2024 by Shawn Lemon
I don't understand the bad reviews. I've never had a bank take such great care of me. I get boutique bank service, a community of other business owners working together, and connections to great vendors on top of quick service. Talk to Courtney. She's my banker and she's amazing.
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July 2022 by Rachel Borne
Really weird interior signage when I went in recently. Like, psychological message signage 'you are okay' and not just one, plastered all over the lobby. I want a bank, not a shrink's office. Customer service is just okay, my debit card never works, finding a new bank stat.
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September 2021 by Scuba Steve
Crooks
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May 2020 by Leslie Cuevas
Absolutely love banking here. Everyone is friendly and helpful! Highly recommend!
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November 2019 by Adrian Reyes
This woman from this bank wrote on top of my check that my ID was expired and she didn't change it for me ... I went to the Thompson Pinacle Bank and explained to them, they told me we don't know why she did that and they laughed ... and they They changed it!!
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October 2018 by Josh Balcewicz
This bank is a joke. Been doing business with them for 4 years had a check deposited took two weeks to clear. Would advise not to do business with this Bank.
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February 2016 by Lee Hargrove
Best bank around
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January 2016 by Kam M
I stopped by this branch a couple of weeks ago to set up an HSA. I spoke with a lady named Dianne Chadwell. She refused to open an account since "we did not bank with them". I asked if this was a new policy since we were never informed of such requirements. Her reply was "its been that way for 1 to 2 years." I thought this was odd as I could easily set up an account online with out any issues. My wife's employer referred us to Pinnacle for the HSA account which is why we decided to give them a try even though we had a very bad experience in the past with a loan for my business when dealing with Vickie Manning back in 2011. She pulled out 2 days before closing because I would not insure the property prior to purchasing it. Her illegal actions and lack of understanding placed us in a bind. Let our misfortune guide you away from this bank. Wells Fargo happily set up our HSA and provided free investment options for our new HSA account.
