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February 2024 by Courtney Marie
I love it here! Pway was my tech and I will continue to come see her. She’s thoughtful, focused, and really nice! If you’re looking for a nail salon, come here and ask for Pway!
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December 2023 by Kim Konczal
Went back today and love my nails done by Kacie again. Fast and gentle.
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August 2023 by Maggie & Mike Kohl
Lovely place
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July 2023 by Sasou
Absolutely amazing experience.I was leaving for a trip this afternoon and was in a desperate need to do my nails. I was a walk-in and I was able to be seen after a little bit. Shoutout to the young woman who added me on the list.Gigi was my nail technician and she worked wonders on my nails. I wasn’t sure what color I wanted and we settled on the pink ombré. I am so happy with the results. I had a lot of compliments from other clients in the store and all day today. The service was phenomenal. Every regular that walked in was greeted by name. I was very impressed that everyone remembered their clients name. I don’t live in the area but I will make sure to come back again! Thank you all for helping me today. I truly appreciate the level of care and empathy I received today. It truly made a difference in my crazy day.Services: Sculpted nails
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July 2023 by Tracy Rhew
Always a great and relaxing experience. Everyone is friendly and makes you feel welcomed. Nails and toes look great!
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March 2023 by Victoria Bizzaro
Platinum Salon! Above and beyond amazing, Anna and Becky were superb. I’ll definitely be back!!!!Services: Pedicure
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December 2022 by Stacy Martin Donovan
I love this nail salon in the heart of Cool Springs. They are professional, utilize sanitary measures and do a great job with pedicures and all types of nail services
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October 2022 by Marci A.
Lovely experience here today. The girl who greeted me was professional and friendly. They fit me in for a polish change. The owner who did my nails was so nice and thanked me for coming in. Will definitely be back. Will call and make an appointment next time.
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August 2022 by Taylor Wright
I will never go anywhere else again! Kacie was AMAZING and everyone was extremely friendly and attentive! I just moved from out of state and have had my fair share of nail salon experiences, and this was by far the best. She was quick, precise, SO kind, and made sure everything was done to the best of her ability. You can tell there are a lot of regular, returning customers and I will now be added to that list!Service: Dip powder
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July 2022 by Heather V.
Great service, thankful they could take me in such short notice. Kacie was amazing and so sweet. Highly recommend!
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July 2022 by Sarah W.
Emmy is the absolute best! Been going to her for a little over a year now! She always willing to go along with some of my crazy ideas!
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June 2022 by Sara M.
LOVE P'zazz! Gigi and all the gals never let me down. I recommend scheduling an appointment because they get BUSY! Rightfully so. 1010 highly recommend!! Adding some photos of their work!! :)
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May 2022 by Natalie H.
P'zazz does an amazing job every time! They have the best nail techs, they are all so kind and welcoming. I have never left P'zazz with a complaint. They go beyond expectation every time!
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May 2022 by Amanda Martinez
Best nail salon in franklin. My nails always turn out beautiful! Kacie and Gigi are perfectionist are truly amazing at what they do!
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May 2022 by Rachel L.
First time at a new nail studio and unfortunately my last time at said nail studio. Location: great! Very convenient in Cool Springs. Service: I got a pedicure and a dip manicure. Pedicure from Becky, awful. First, she made me bleed. Then blamed me bleeding on me! Apparently I have 'too sensitive skin.' Also, see picture of toes, she smudged it before I ever left studio. Didn't say anything as I was already so over my whole experience. Dip was with someone else. She was attempting to do everything while I was getting my pedi. She shaped my nails but then I kindly asked if we could wait until after as I wanted to concentrate on my other service. When I finally started to get the mani, she tried to hand me off to someone else literally telling me to my face 'you are upset.' No, I'm not. I simply had asked her to redo a few nails as she did a poor job shaping while hovering over me on my pedicure. She finally redid the nails and the shape was fine. The manager came over twice asking how to make it better, but in a very condescending and rude manner, like it was my fault. Your employee made my toes bleed, not me. Then, all I asked for was a new shape on my fingernails... after that, the woman working on my mani did not speak 1 word to me for 35 minutes. Beyond rude. At the end she muttered a few random questions but at that point it was past no return. The salon was empty! See pictures. So no reason to do everything at once and try to rush me out, which is how it made me feel. They have a very convenient location but I cannot say I would recommend them to anyone, unfortunately. Many other nail places in the area I'd rather try first.
