iStorage in Franklin offers convenient and affordable self-storage units, including drive-up and indoor climate-controlled options, as well as outdoor uncovered parking spaces. The facility boasts gated access, well-lit grounds, and wide aisles for easy truck access. Customers appreciate the friendly and helpful service from the staff, particularly highlighting one team member for going above and beyond. While some customers have expressed frustration over price increases, they also acknowledge improvements like repainted and resurfaced parking lots. The online account setup is clean and user-friendly, and customer service is responsive and effective in addressing questions. iStorage aims to provide a positive storage experience for all clients. Visit 1903 Columbia Ave to rent a space today.
We've used NSA Storage (i Storage) on Columbia Pike for over five years. The location is close to us and the on-site staff is always helpful and considerate. Highly recommended if you need a new storage facility.
November 2025
Friendly, personable service! Christina was pleasantly so helpful during our long day of moving. Would recommend. Safe and convenient.
September 2025
Christina and team at iStorage Franklin were so easy to work with. Helpful and communicative!
