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June 2022 by Leonardo Medina
Awful branch. Bad customer services. Tellers do not know how to do their job and they think that you are there to get benefits and they still not understand that you are a customer I need to be treated as. Truist need to train this people better. This branch is just not up to Truist other branches standard. This people need to have better management.
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April 2022 by Ann Marie Sweere
SunTrust customer over 25 years. Cannot get anyone on the phone, cannot find adequate fee information on site, made call back appointment with no call back received, branch service poor. Switching banks shortly.
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February 2022 by Steve Hewitt
I’ve been a customer of BBT/Truist for many years in NC. I retired to Franklin and continued my relationship. Now that the merger has happened the branch services have diminished substantially!It’s a lot of trouble to change all of your accounts, direct deposits etc. but if my branch does not start being open during normal business hours when I need them I will change to a local bank that will!!
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July 2021 by Irene Worman
I always get great service when I go to this bank. Bonnie is awesome, she is always very pleasant no matter what time of day you go there. Thanks Bonnie!
