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November 2023 by Jenny Williamson
Their care level seems very good and our toddler seems to have fun. However, they do give kids under two added sugar snacks and food. Examples are nutrigrain bars, canned fruit, Teddy grahms... So be ready to read the menus in detail every week and provide your own snacks and constantly be supplementing food ALL the time. This is my biggest complaint is that they disregard nutritional guidelines for the kids under 2.
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November 2023 by Sparkle Montgomery
My daughter is an employee there, she’s also the active adult over my son when I’m not in town due to health issues. I’ve also owned and operated a day a in Nashville Tn for several years. I called today needing my daughter to pick her sick brother up and basically the Manager Brittany basically told me, “well sorry about your kid” but we need your daughter to care more about the kids we have here and not care about her brother that she’s responsible for. I’m now filing a complaint with the BBB because it’s not only against the law to tell an employee they can’t leave. My daughter feels like her job will be threatened if she does what any other person would do if it was there kid. Upon reading all the reviews of this preschool the staff is nasty and have displayed it often. I’m also doing an official report/investigation with licensing and requesting a copy of their handbook for my daughters safety.
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August 2023 by Carrie Barnard
It is bittersweet to be writing this review on the eve of my son’s last day at The Academy, he is now a officially a kindergartener. We have had such a wonderful experience over the last few years. The staff has become family & we will miss seeing them every day in our new adventure.My son has LOVED all of his teachers & had such a positive experience. He has learned so much, we are incredibly confident that he has been well prepared for all that elementary school brings. He loves all the activities (especially the water & bike days).If you’re looking for high quality childcare in the Franklin area, I can not recommend The Academy of Westhaven enough.
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January 2023 by . T.
Just dont. The staff could care less about the children learning. They knowingly place children in classrooms beneath their skill level just so they can maximize the number of bodies allowed in a room. The management are completely catty, the food standards are terrible and the staff have high school educations at best, are in many cases unable to use proper english and many shout across the playground at the students in rough slang. I dont know how they get decent reviews. All I can figure is that parents arent paying close enough attention to whats actually going on. I can also say I am not the only parents with this experience. I was recently told that they have stuck the woman who was the cook in the class as a teacher and the admin are now preparing all the meals. What they are doing with all the tuition I have no idea but its not going into the kids.
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December 2022 by Annedrea McMillan
We are so thankful for The Academy at Westhaven. They accommodated us after a different daycare would no longer accommodate our infant. The other daycare did not give a courtesy call or refund our deposit. The Academy has been amazing. They have worked so much with my little girl who was 7 weeks premature. She has fully caught up due to all the attention they give her. They answer my daily lunch calls with love and care. I can tell my little one loves them. She is always excited to see her teachers and friends. I am so impressed with then detailed daily log of social / emotional activities and physical activities. I especially love the picture updates through tadpoles.
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December 2022 by Laura Troconis
We are sooo thankful for this school!! Great teachers and so many fun activities. My kiddo looks forward to going daily..she just loves it! After having an awful experience at another daycare, having trust and confidence in the care for our little one is everything!
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January 2022 by Rebecca W.
The Academy of Westhaven is hands down the best daycare/preschool that you can send your child to. We were so lucky to have found The Academy as our first childcare facility for our son when he was 4 months old. He was there from age 4 months to 15 months, but we recently moved too far away to continue sending him there. All of the staff are so wonderful and truly made me feel that my son was loved and taken care of. Every morning we were greeted by name, and every evening at pick up ALL the teachers and staff would say "bye benny!!!!", even teachers I didn't know! The teachers and support staff are very friendly and caring. Faith and Nora in the infant rooms are beyond amazing, they made the transition so easy on me from day 1. No parent looks forward to the first day of daycare... and I walked away crying my eyes out.... Faith had sent me pictures within 20 minutes of my little guy smiling and playing. It made me so happy to see. Brittany, Carla, and Monica are all very attentive always present at the front desk area. I loved the fact that every time I walked in, there was someone there to greet you. They always knew exactly who we were too, which made me feel welcomed. Ms Solome in Toddler 1 is so engaging, and really teaches the kids so well! My son at 13 months started rubbing his hands together when I would ask him to wash his hands.. It was just so cool to see his development while in her class! We had so many other wonderful teachers while there, every single one was attentive and so sweet... Rebecca, Shelby, I know I am forgetting some :( Overall, I would highly recommend this daycare facility. They really do care and you will feel great about leaving your child in their care.
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December 2019 by Brandy Lepetic
The staff of the Academy of Westhaven are the absolute best. I’ve been going for almost 7 years now. Their teachers and staff are so loving and caring. They will help guide you and assist you with any phase your child might be going through. My oldest son is in 1st grade now and he was far more prepared for school than others in his class and I accredit that to the preparation AOW provided. Don’t think twice if you are considering this preschool. It’s never easy to leave your kids, but it’s much easier to leave them with people they love and their loved back. Plus...You have the option to check on them anytime with their web based class cameras.Love them and would recommend them to anyone.
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December 2019 by Tiffanie Tsui
We love the Academy at West Haven! The teachers are amazing! Ms. Xena, Ms. Brittany, and Ms. Katie are the best teachers. I know I leave my child in good hands 5 days a week! Always learning and smiling :) I highly recommend the Academy at West Haven! -Tiffanie Morgan
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December 2019 by Michael Archuleta
Our daughter loves all the teachers and the friendly staff. The school always seems clean and well maintained daily.It is so nice to drop your kid off and know they are safe and having fun all day!
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December 2019 by Natalie Donnelly
I am so happy to have found the Academy for our 11 month old son! I was dreading the day I returned to work after maternity leave but could not have asked for better teachers to love and care for him! They send photos throughout the day and keep me updated on everything. I would hands down recommend the Academy of Westhaven :)
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December 2019 by ThE HUntER USA
We love this Academy! Our little girl goes here two times a week and she loves it. The staff is great and I feel like they actually enjoy working with kiddos. The little activities they do and pictures that are sent on the Tadpoles app is so nice. I’m so thankful to have a place I trust close by. I highly recommend!
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December 2019 by Amanda McNally
Love this center! My son has really blossomed since he began attending. The teachers and staff are incredibly knowledgeable and seem to truly enjoy the kids. I have recommended this school to others and will continue to do so. I know my child is safe and having lots of fun while learning! Couldn't be happier!
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December 2019 by Jennifer Crockett
Hard to believe my little one will be heading to Kindergarten in the fall. Feeling so blessed and thankful for all the love, care, laughs, and smiles the Academy of Westhaven has showered upon her over these last 4 years. She has had the most amazing teachers and support staff for whom we will always be thankful!
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December 2019 by David Thompson
With experience in 3 preschools between 2 different children, we wish we had found the academy sooner. You will find less expensive options in Franklin, but as the saying goes you get what you pay for. The Academy staff is amazing and make even the most timid of children feel comfortable and loved.
