-
February 2024 by Kyle-Tyler Burton
Great service, the staff are knowledgeable and eager to help if I need it and not to pushy if I don’t.
-
February 2024 by Mary Jane Aycock
Really great staff! Super polite and helpful.
-
January 2024 by Charles “Charles” Trotter
Excellent Selection
-
November 2023 by Sterling Rogers
Staff is incredibly knowledgeable and friendly. You can’t go wrong asking for a suggestions if you’re not quite sure what to get. Great selection of wine!
-
August 2023 by Peter S.
Great selection of Tequila- would give them 5 stars however customer service is less than desirable.
-
July 2023 by Nicole K.
Walked in to see if they may offer some NA/AF options for non-drinkers. Pleasantly surprised with a good amount of NA/AF (Non-alcoholic & Alcohol-Free) choices & selection! I love the thought of putting it directly by the front door - to the left - and even some in the back cooler already chilled. Helpful staff as well as I wanted to try some new stuff.
-
July 2023 by Mark White
Ian was super clutch today! He helped me find a gift for my friend and also help me celebrate the 4th safely with my wife with some non alcoholic options during her pregnancy. The experience and selection were top notch. Thank you for answering my questions and being so attentive. First rate staff and store!!!
-
May 2023 by Jessica Walker
First time visiting the store great selection and nice appearance. I would have given 5 stars, but the customer service was very poor this evening. I asked for a brand of wine, and the older gentleman completely ignored me he was not assisting anyone. The younger gentleman was assisting someone, which I didn't recognize, but he answered my question. The older gentleman requested the younger gentleman's customer to come to his side, which I was standing. Biased and avoiding behavior. Customer Service trumps all not a great experience.
-
May 2023 by Jessica W.
First time visiting the store great selection and nice appearance. I would have given 5 stars, but the customer service was very poor this evening. I asked for a brand of wine, and the older gentleman completely ignored me he was not assisting anyone. The younger gentleman was assisting someone, which I didn't recognize, but he answered my question. The older gentleman requested the younger gentleman's customer to come to his side, which I was standing. Biased and avoiding behavior. Customer Service trumps all not a great experience.
-
May 2023 by Alexander H.
I think I jinxed myself. After writing a glowing review, I'm having to revise it. The Bottle Shop still has an amazing aesthetic and excellent selection, but shortly after I posted, all the tasting events I'd come to enjoy in the evening after work dried up, but more importantly, the service took a dive. The person who has been in staffing the store the past four times I've been in is completely disengaged and buried in their phone when not checking customers out. The individual who used to be there all the time, was so helpful, gave great recommendations, and regularly engaged with patrons is no longer there.
-
April 2023 by Alexander Hendrickson
I cannot say enough good things about this place. There are a lot of great liquor stores in the area but many of them plague their customers with analysis paralysis; so many to choose from, what to get? Many are also lacking in staff with experience in wine and some of the more obscure spirits. Sometimes less is more. The Bottle Shop really succeeds through curating a smaller but much more manageable and ultimately higher quality selection, and knowing their products very well. Aside from wine, beer, and liquor, their selection of liqueurs, bitters, and other ingredients is unmatched. Super friendly, also!
-
April 2023 by Beecat
Great local bottle shop. Excellent selection of Amari. Could use a few more interesting gins.
-
April 2023 by keri scaggs
Lovely shop with a great selection of wines. Really, really well-curated, with bottles for all palates. Love when you can find fun things in the $20 - 30 range w/o wide distribution. Best part of all? They aren't snobs!
-
April 2023 by Keith Range
I had a simple question. Does you store carry this brand of Irish Liquer? She said let me check, and hung up on me. Ok no problem. I do that all the time by mistake. I call back and say hey I just called about this liqueur- click. Hung up on immediately.Seriously... wth... managers, if you want to track who it was I called at 5pm on 4/6/23
-
March 2023 by Kyle Presley
Went here for craft beer and found their selection too very lacking and their whiskey selection to be lacking as well. Disappointed.
