-
May 2023 by Google user
I dropped a $375 blouse off with Town \\u0026 Country Cleaners in Franklin and they completely destroyed it. Furthermore, their customer service after the fact was non-existent and belligerent. The employee suggested I was lying about the condition I dropped the item off in, despite the fact that I have my original purchase receipt which supports my word that it was a recent purchase. They made zero attempt to make amends for my experience. I should be compensated for the cost to replace the item, but they wouldn’t even refund the cleaning cost. What a joke of a business. I would recommend staying away from this place and will not be using them going forward.
-
May 2023 by Lyndsey Lake
I dropped a $375 blouse off with Town & Country Cleaners in Franklin and they completely destroyed it. Furthermore, their customer service after the fact was non-existent and belligerent. The employee suggested I was lying about the condition I dropped the item off in, despite the fact that I have my original purchase receipt which supports my word that it was a recent purchase. They made zero attempt to make amends for my experience. I should be compensated for the cost to replace the item, but they wouldn’t even refund the cleaning cost. What a joke of a business. I would recommend staying away from this place and will not be using them going forward.
-
May 2023 by Christina Athens
I can not recommend this place enough. I would give it 11 out of 10 stars! I travel a lot and use wash and fold services and this one set the bar so high I highly recommend using this business.Service: Laundry wash & fold
-
April 2023 by Reed Tuttle
I had my wife take my jeans in to be starched and pressed as I was told they do a wonderful job. They told my wife that the starch, ruins, zippers and buttons, and that they would not do it. I’ve been starting my jeans for 25+ years and thought that was a bogus response. I called and talk to the gentleman and after a few minutes of arguing about his bogus response to my wife he finally came out and told me that they are too busy and that it takes too long to press jeans.Service: Clothes pressing
-
April 2023 by bryce thwaits
Amazing customer serviceService: Alterations
-
March 2023 by Yulonda Latham (Y)
Great service and the nicest owner.
-
March 2023 by Damian Mcguire
Great service and great results!Services: Clothing alterations & repairs
-
March 2023 by Chandler Lamb
Great place!
-
October 2021 by H.J. Pil
I’ve been getting my things dry cleaned here for a long time! It’s a family owned business and they are so sweet and great! I would recommend!
-
October 2021 by J STAR ENTERPRISES
The people are great! Service top notch. I have no complaints.I explained to the owner that I had an emergency funeral to attend that was unexpected and explained my situation and told him if i could get alter done and also dry clean for next day. Not only did the owner empathize with my situation he insured that it would be taken care of and went above and beyond what anyone would do to help me out in emergency situation.I can’t say enough how much appreciated their service but also how much they care about their customer.I am so grateful I have dry cleaner here in my neighborhood that care about their customer.I encourage everybody to come out and support this family owned business with all the incredibly friendly staff.
-
October 2021 by Danielle Kohler
My boyfriend I have been using Town & Country Cleaners for the year and a half now and we loves them! our clothes always comes perfect and done on time. Sean care about customer and very friendly.
-
August 2021 by Joe Stallings
7$ for a shirt. Something seems very wrong about that.
-
January 2021 by Ash Black
Helped me out in a major bind on Christmas eve. They will be doing all my dry cleaning for now on.
-
December 2020 by Hye Joo Pil
I’ve been getting my things dry cleaned here for a long time! It’s a family owned business and they are so sweet and great! I would recommend!
-
July 2019 by ì˜¤ì •í›ˆ
ðŸ‘ðŸ‘ðŸ‘ðŸ‘ðŸ‘
