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January 2024 by David Campbell
Jesse, Torion (hopefully spelled right) ,and Tim were all extremely polite and professional helping us move. There was miscommunication to them so they thought they only were moving one bedroom set but we were moving out of our large home and they didn’t blink when hearing that and began working. Throughout the move they were courteous and cared about our items.We moved to storage and another location and they were extremely polite along the way.We will absolutely use this group again when our next home is ready!
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December 2023 by Ronda Lunceford
Jack, Adam and Joseph were the best when it came time to move my belongings. It's not east moving from a 3rd floor apartment but these gentlemen did it with ease, and professionalism! I would definitely recommend two men and a truck, and I would definitely use them again!!
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November 2023 by Robin G.
I have used Two Men and a Truck's services in Scottsdale, AZ and now in Fairview, TN. They are dependable, reasonably priced, friendly,work hard and get the job done. They have not damaged any of my property in any move. I recommend their services.
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November 2023 by Cameron Anderson
Drake and Mike were an awesome team and helped our family move to our new home. They did the job in 2 hours less than quoted and were helpful the whole way. Props to them for making it such a stress free day
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October 2023 by Matt Johnson
Outstanding staff, both office and moving team. I've used them in the past, but this time was different. They moved my parents from their home into a senior living community. This was hard in and of itself given aging parents with medical issues not wanting to let anything go as they were moving from a 3 bedroom, 2 car garage house into a 2 bedroom apartment. The moving crew was patient, understanding and super helpful. No issues whatsoever.
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October 2023 by Sydney English
Great experience with Two Men and a Truck on a recent move. They were able to fit us in the schedule at short notice and were prompt with their arrival and efficient in loading and unloading. Very polite employees at all stages of interaction.
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September 2023 by Meghan Alexander
Specially saved my tv boxes so the movers wouldn’t break my tv. They refused to use my boxes and then broke my 75” tv. They are refusing damage saying I broke it trying to mount it. I literally have security camera staring at the tv the entire day. Do not use this companyUpdate: Still waiting for a claim update from corporate after sending all footage. If I don’t hear back by Friday I’ll file a small claims. For your mental sanity, don’t use this company LOL
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September 2023 by Trenton Cherco
Unfortunately I did not have a great experience with Two Men and a Truck during my move. The move itself was not ideal - one of the movers was very new and was constantly asking me about the value of my items and how much money I make, how much my rent is, etc. The movers also wasted about an hour and a half that I got charged for trying to unscrew a single screw on my bed frame that I could have provided the tool for if they asked.On the receiving end of the delivery it was okay.A pair of sunglasses and a watch totaling ~$500 (that were loose in the house at time of move) were "misplaced". I was told to file a police report for this.The movers also broke a TV of mine. Stuff happens, I get it. But the process of getting a refund or replacement was a mess. My move was in May and I just now got a check for less than the replacement value of the TV. I had to argue to get even that (was originally going to get less than the replacement value, which was already low, because the TV was used). I needed to call and text the Location Manager multiple times in order to get my reimbursement and had to resend information that I had already provided. Had I not repeatedly followed up I would not have gotten my reimbursement.Will be using Task Rabbit moving forward where at least the price matches the quality that is being offered.9/11/23 Update:In their response they say they tried to get in contact with me throughout the summer and I was unresponsive. That is false. The Location Manager did call once but did not leave a message. This was after they had said they had everything they needed to proceed with a reimbursement. Is the onus on me to play phone tag with the location manager after I've already exchanged multiple calls and texts and provided everything they needed to proceed with the reimbursement?I followed up again via text on August 8th and got no response. I then called again on August 17th which is when my contact finally responded and proceeded to process my reimbursement that he had the information needed from me for going back to May.
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September 2023 by Kristin Dingman
This was the worst moving experience of my life. I only asked for my furniture to be moved from a home to a storage unit 1 mile away. They didnt wrap my chairs, stacked them on top of each other scratching them, threw lamps in without boxing them or even taking off the shades. Then despite my specific instructions on packing and caring for a very expensive piece of artwork, it was wrapped in a moving blanket, half covered, blanket not secured around it and shoved against the front door of the unit so when the door opened it scraped across the back. I sent pictures of their work, the damage to their QA team and no one responded for nearly 2 weeks. Since I made the complaint, I did hear back from the QA rep David Henderson. He was extremely confrontational and rude from the start. I moved out of state which is why I wanted to deal with this right away. I did take pictures of the way they stacked my furniture etc which was all I could do since no one would call me back. When speaking with David, he seemed to blame me for them not having the proper packing materials. When I was given the quote I specifically outlined every item to be moved and which ones needed extra attention. The rep described the boxes they use for lamps etc and I described a large painting that was extremely valuable that needed to be protected. I’m not sure why they wouldnt automatically wrap furniture so it didnt scratch or tear. Not sure why I would be expected to know what kind of packing you would use to protect a painting or a lamp. I just assumed that the professionals would be mindful of the items I specified and wrap/box them accordingly. If I was a mover and moving items and felt I could be damaging them, I would think I’d reach out to get the appropriate materials, whether they were specifically ordered or not. I never told Josiah that I was opposed to paying for packing materials. I just wanted my things safely moved. David proceeded to again blame me that I didnt’ request types of boxes then told me that it had been two weeks so “chain of custody” was broken and the fact that I went into the unit to check on my things meant that I could have moved and damaged things myself?! I told him I took pics on that day before moving anything. I sent these to him and Josiah and heard NOTHING back. Then he rudely told me “I’m just gonna go ahead and deny your claim”, without ever asking me to fill out a form, provide pics or explain the damage. Then when I expressed my obvious surprise and dissatisfaction with this decision, he called ME “unprofessional” and hung up on me. Completely unacceptable. I do hope that this doesn’t happen regularly with this location as I have hundreds if not thousands of dollars in damage from this move and no one has even lifted a finger to make it right. I appreciate your time and effort in resolving this.
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September 2023 by TJ Courtney
My wife and I have used various moving companies around the country but this one was the best we've ever used! The team they sent of 4 guys was awesome (Jacob, JT, Grace, and Chris). They hustled even through the pouring rain. Unfortunately, a different company packed up our moving truck in MA did a terrible job - we had over $8,000 worth of damage. Two Men and a Truck were so kind to us as they brought in one damaged item after another. They even tried to help put back together and fix some of our belongings. They also had to bring a load of stuff to a storage unit. They were incredibly professional, hard working, and had very reasonable rates. We would 100% recommend this company.
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September 2023 by Trenton C.
Unfortunately I did not have a great experience with Two Men and a Truck during my move. The move itself was not ideal - one of the movers was very new and was constantly asking me about the value of my items and how much money I make, how much my rent is, etc. The movers also wasted about an hour and a half that I got charged for trying to unscrew a single screw on my bed frame that I could have provided the tool for if they asked.On the receiving end of the delivery it was okay. A pair of sunglasses and a watch totaling ~$500 (that were loose in the house at time of move) were "misplaced". I was told to file a police report for this.The movers also broke a TV of mine. Stuff happens, I get it. But the process of getting a refund or replacement was a mess. My move was in May and I just now got a check for less than the replacement value of the TV. I had to argue to get even that (was originally going to get less than the replacement value, which was already low, because the TV was used). I needed to call and text the Location Manager multiple times in order to get my reimbursement and had to resend information that I had already provided. Had I not repeatedly followed up I would not have gotten my reimbursement.Will be using Task Rabbit moving forward where at least the price matches the quality that is being offered.
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June 2023 by Joseph Ellison
I’ve used several moving companies in the last five years, including long distance moves and have never had a poor experience. This was a local move from a storage unit with fully wrapped furniture into a home 3 miles away and despite Two Men being 30% more expensive than the highest three quotes we received, we went with their company due to the positive reviews and national brand name. We moved into our home 10 days after adding and finishing the wood floors. We instructed the movers that they should use felt padding (which we provided onsite) and the training manager even came by during the move to point out many issues with the crew’s flooring and wall protection preparations in our house. The movers proceeded to drag our furniture across our wood floors leaving several gouges and then joked about which one of the movers caused the damage in front of me. Our floors upstairs now need to be completely refinished.When we contacted their office, they promised to do whatever it takes to fix the issue but when the repair estimate came in they worked around our back and contacted our flooring contractor to try to see if they could take shortcuts and cut us out of the process to remedy the issue.Beware of this team and the positive reviews. They will also charge you top dollar and don’t have the crews to properly handle jobs. Negative 5 stars.
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June 2023 by Jennifer Holaday
I used Two Men and a Truck for a recent office move. The whole process was simple and efficient and the move went smoothly. The guys communicated with me throughout the day and even worked hard in the pouring rain. I would use them again.
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April 2023 by Kristy Englert
The office team were prompt, professional, and a pleasure to deal with each time. Offered me ways to get extra discounts and answered all questions I had. The moving team I had was very efficient polite and went out of their way to help a single gal with moving! I can't say enough good things about them. I would use them again in the future.
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April 2023 by katie clare
First time using a moving company and took a shot with Two Men and Truck and couldn’t be happier! The 3 gentleman, Dylan, Eric & Jacob, that packed up and delivered to our new house were nothing but professional! They were very neat, clean and extremely efficient. They explained everything along the way and asked questions when needed. A supervisor even stopped by to make sure that everything was going smoothly. It was definitely a stress free move because of them. If I have to move again they will be the first ones I call and I will definitely recommend them to everyone I can!
