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November 2023 by Lamont Turner
I love that she gave me me a box with bubble wrap to ship my tablet to Samsung — after their Samsung distributor didn't have a replacement screen for my tablet.
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November 2023 by Breanna Johnson
Walked right in and Hunter was able to assist within minutes. I was in and out in under two minutes with my phone fixed! This was a wonderful experience. Great service, thank you!
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November 2023 by Kyle Wolf
Friendly and knowledgeable staff. Repairs made sooner than anticipated. Staff was knowledgeable, very friendly, and presented me with all the options. Highly recommend. You will be very pleased with results.
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November 2023 by Richard Harvey
Technician was very knowledgeable of older iPads and was able to tell me exactly what I hoped to hear about having mine repaired. I am very happy with the very quick turnaround time and the rest of the entire experience.
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November 2023 by Rachel Leezimmermann
Always my first call when I have an issue. In the past they’ve fixed my broken screen and on another occasion when they couldn’t the found me a place that could. Great customer service also.
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September 2023 by Karl Weyenberg
Very good communication. They did a superb job of fixing my phone as well. Fast and friendly service!
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September 2023 by Staci Albenesius
I went in with a broken phone and while Hunter wasn't able to help me with my phone due to a shortage of parts, he gave me information to help me get in touch with my insurance and file a claim. He also helped with additional information after my visit to the store about the claim. Will definitely go back with any issues or tech needs.
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August 2023 by Glenda F
I had a great experience!I will always go to this company for telephone and computer repair from now on. Nathan is the best!!! My computer was fixed a day earlier than expected.Great customer service and very professional!Thank you Nathan for going beyond to help!
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August 2023 by Bill M
I had a great experience. I took my phone in to get a screen repaired and I was greeted with professionalism, knowledge, and amazing customer service. Hunter was the person who helped me. He went ABOVE and BEYOND to ensure I had a working phone to take pictures of my first child being born. I was nearly in tears. Thank you so much Hunter! You are an exceptional person to do business with.
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August 2023 by Amy Lascala
Excellent customer service!!! Hunter was patient, and courteous, while he single-handedly managed three customers waiting in the lobby for assistance. At 5pm, I only had a short wait before he was able to look at the problem that I was having with my phone, and solved it instantly! 5-stars!!! Totally recommend!
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August 2023 by Jane Stellmach
uBreakiFix is a Samsung Authorized Repair and promised to fix my phone withinb24 hrs however 30hrs later I was calling and emailing asking for status. Only to get an email back stating the technician left at noon and would be back on 2nd day to finish repair a part that was unremarkableuBreakiFix has the following claims on their website however this is misleading:We can fix anything with a power button-they were not able to fix my phone nor could they explain whyNot sure whats wrong? We'll figure it out.- I seriously relied on their expertise to figure it out and they did not deliverNo matter your Samsung phone model, we can fix it.- incorrect, tour team in Franklin could not fis my Samdung UltraI am questioning how it's possible to remove a cracked screen try and fix it, fail to fix it and then put the cracked screen back on intact.I believe they never touched my phone and were afraid to inform me the tru reason why it was not fixed.I requested for a repair attempt diagnostic report and was not give oneI Picked my phone unrepaired
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August 2023 by Albert T. Spaw MD
I will always come to this facility for any future problems. The staff was excellent and bery timely. We never appreciate how much we need our cell phone until you break it!! Thank you so much!
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July 2023 by TX Connection
Broken phone screen...Arrgh! Fixed in a day, on a Sunday, no less. Dropped off right when they opened and had my phone back later that day.
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July 2023 by Kati Thunborg
I shattered my iPhone screen and brought it here to be replaced. Hunter helped me, he was really kind and got my phone completely fixed in a timely manner. He could be a doctor. I am so thankful!?
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July 2023 by Rachelle Bujorian
My technician was generous with his help. He quickly solved my phone and screen issues. Thank you, R. Bujorian
