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January 2024 by Lindsey Hancock
Pharmacy closed unexpectedly today at 6 pm. I had prescriptions for my extremely sick child sent here because they’re supposed to be open until 10 pm, and they completely wasted my time because their pharmacist wasn’t on duty when they were supposed to be. Sorry and pathetic. It is absolutely pathetic that Franklin doesn’t have a single pharmacy with reasonable weekend hours, and for the one across from the hospital where the sickest people are seen to close FOUR HOURS early without publicizing their new hours is totally ridiculous. My child needs a nebulizer to help him breathe easier and because of y’all’s laziness and negligence, I find myself driving all the way to Columbia at 9:30 pm. COLUMBIA has a 24/7 pharmacy and Franklin does not. Pitiful. Do better Walgreens.
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January 2024 by Kimberly Cratty
Lots of sales today!Great friendly employees
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October 2023 by Ryan Eder
This employee wasnt wearing a nametag. He rung me up at the photobooth which I thought was odd. He proceeded to say "I forgot to tell my dad I had an Amazon account". He burped loudly and unabashedly and then repeated the same exact phrase. He had terrible awareness and service. Turned me off from this location and it's such a convenient location.
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August 2023 by Jay Vaidya
Pharmacist is awesome but they are always low on staff and take long time for almost everything. Prepared to wait at least 1 hour
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July 2023 by Johnny and Chrissy York
Yesterday Walgreens gave me a run around, said my medicine would be ready and go to pick up, not ready then go back hours later, they didn't bother telling me I was missing the main medicine and only put an old script in bag I got all the way home and realized they didn't give me the very same medicine I had been waiting on all day so I call and then they tell me after 2 trips and 3 calls they don't even have it in stocks and will be over a week!!! This is unacceptable especially when you are 75 years old and your husband is 88 and he is the one driving back and forth!!! This is nonsense and Walgreens should know and do better for their customers!!! ESPECIALLY since they are so expensive!!!
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May 2023 by Zlatko H.
This review is only for the pharmacy. Extremely lousy service. Always the same. This pharmacy is highly disorganized.
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May 2023 by Rhonda Parman
Was so happy to meet Robin the new Beauty Consultant. She's so helpful and knowledgeable! She's also a hairdresser so she even recommended a toning shampoo for my new color. Love her!
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October 2022 by Beth S.
The most difficult pharmacy that I have dealt with in the whole country! Major miscommunication, leaving endless text and phone msgs that prescription is ready and when you arrive to pick up it's not ready!!! If I lived just around the corner it wouldn't be a big deal but this has happened more than once and it's a 15 min drive into town. They need to hire more employees in the pharmacy as it is always busy.
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October 2022 by Tricky Rick (Corrupt News)
My pain prescription was due to be filled and picked up on the 27th but the pharmacist would not release until the 28th. My Pain Management Group in Brentwood says they have called them many times about this problem and to stop doing this to their patients.
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October 2022 by Jeff Loudon
I came here to get a vaccine over the weekend and had a brief bad reaction (vaccines work, people) due to low blood sugar. Erin went above and beyond to provide professional care and ensure I was OK. I received better care here than I have at some doctor's offices. Erin, thank you and thank you Walgreens for guaranteeing the health and safety of your customers.
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October 2022 by meera mehta
The only reason I am giving 1 star is for their employee “Barbara” who is one of the rudest staff members I have interacted with. She puts no effort to be nice or courteous to her customers. I have seen her make faces as customers at times and I really felt awkward when she was at checkout counter. I live like 10 mins from this Walgreens so I use this location very often but thinking to switch our go-to location because of this one employee
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October 2022 by Tricky Rick
My pain prescription was due to be filled and picked up on the 27th but the pharmacist would not release until the 28th. My Pain Management Group in Brentwood says they have called them many times about this problem and to stop doing this to their patients.
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August 2022 by Lauren E. King
This Walgreens pharmacy closes at 5pm on Sundays and doesn’t open until 8am on all weekdays. The information on this webpage is incorrect, I just drove up here to find a closed pharmacy when I need medication for my daughter and she’ll now be 2 doses behind.
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August 2022 by Kym Self
I was allowed to use my accumulated rewards towards my purchase. I paid with a debit card. After, I realized I was charged the wrong price for an item. So I proceeded to return. I was credited a partial payment and a gift card for $5. I paid cash and they give me back $5 that can only be used at Walgreens!? This is so very wrong. Shame on you Walgreens. I won’t be back!!!
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August 2022 by Greg Stone
Always a long line and wait time. Don’t have things ready when they say. Incompetent employees