-
February 2024 by Domenic Mancuso
Bad experience at the Cool Springs location. Item not in stock so needed to order and have delivered to the store. Could not pay with my Canadian credit card so had to buy a gift card and pay with it. Item delivered to the store but got lost because store address entered incorrectly. Item was also the wrong colour. Asked for a refund but now having long discussion about crediting my credit card since I paid with a gift card. Store staff taking a very long time speaking to head office trying to figure out how to credit my credit card.
-
December 2023 by Sheena Cregan
Tracey was very helpful, gave us a demonstration so we knew how to work our espresso machine before we got it home. Can't get that at Amazon!
-
March 2023 by SaSha Meitler
I purchased a new sectional from Pottery Barn. Within 3 months the springs were giving out. I have been waiting for 2+ months for William Sonoma to come out and see the issue and correct it. I will never be purchasing from them again. I wish I went with a crate and barrel couch instead.
-
February 2023 by Stephany Sherman
Mall was clean, cops all over in the evenings though.... I guess that's necessary in the city though. Mall was clean, but crowded, but it was a Saturday evening.
-
December 2022 by Tim Edwards
Dream big when you go here. The counter appliances are fun to look at. Always have unique food and utensils.
-
December 2022 by Mabry Biggs
staff wasnt the nicest, a lot of items are overpriced
-
October 2022 by bob ivy
A bit pricey, but alot of kitchen supplies and items
-
May 2022 by Chris “rhatfink” Peltier
It smells like cooked onions. And so many cool cooking toys.
-
January 2022 by Mike Stautner
As usual, had to pry my wife to leave. Good place
-
July 2021 by Mick Langley
If you need a kitchen gadget or some good ideas for your kitchen. Stop in and enjoy, plus the staff is very professional and helpful.
-
June 2021 by Jim Snyder
Great spice selection.
-
April 2021 by JamieN
Always a great selection and always helpful staff. The cooking classes that were offered here before covid were fantastic!
-
March 2021 by John Macmillan
Good atmosphere, wanted to support local as much as possible. Was able to find the items I was looking for in store. Very friendly staff.
-
January 2021 by Wallace Hutcherson
The people at the Franklin location are always nice, helpful and friendly, way better than Green Hills. I will always shop at the Cool Springs location because of the way I am treated.
-
January 2021 by Katherine Eady
Really nice stuff
