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February 2024 by Sav Deb
I had to bring my 6yo cat in for her first non vaccine visit. She’s been tinkling where she isn’t supposed to, and I wanted to make sure there was nothing medical causing. I work 8-5 in Nashville but live in south Franklin, so after hours visit it was. Everyone here was so friendly, caring, explained everything, didn’t try to sell me on unnecessary services, and really spent time with me to understand what is going on. Pricing was great, and I’ll definitely be back to them should Tiger need it in the future. Very happy with my experience.
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January 2024 by Brooke Boyd
We are new to Franklin and I’m also a pretty new pup parent. During the recent snow here, my 8 month old puppy developed some serious stomach problems. He has been known to eat things he shouldn’t but this time he just wasn’t getting any better. His bowel movements went from solid to pure liquid in a matter of days. I do not have a vet here and had a pretty expensive visit to the pet ER recently so I was nervous about where to go and even more worried as my dog’s condition was getting worse. My boyfriend looked up some places to go and based on the reviews, we decided to bring my dog Bronyx here. Every person on the staff had the most upbeat attitude and were all so sweet! Dr. Reynolds saw us within 5 minutes of arriving and took a lot of time talking with us. He did an X-ray and explained everything in detail, making sure we understood what we were seeing. Although the scan did not show any foreign bodies, we still felt that he might have ingested something else. We all agreed that the best thing would be to go in and rule that out. Bronyx had to have the “Saturday treatment” which meant staying over the weekend so they could monitor him and give him lots of fluids. I had no way of knowing how he was doing since they were closed on Sunday but Ashley took great care of him! I was there first thing Monday morning to get him and Morgan was so helpful answering all of my questions.In conclusion, Dr. Reynolds will be my new vet and I would highly recommend their clinic to anyone. It’s not easy trusting your furry family member’s life to just anyone as you know, but I totally trust their practice and will go there from now on with any other need Bronyx has!Thanks for all the care you gave my little boy!
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January 2024 by Jacob admin
Finally a vet who’s kid and courteous. BIG thanks to Dr.Rader for being so patient explanatory and thorough. Thank you thank you.
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January 2024 by Johnny A.
They act like they care but in the end they don't. The entire staff is not to blame but certain ones who I was told have been there for 20 plus years maybe need to go ahead and retire. Maybe the owners should retire as well.
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January 2024 by Julie A.
They still have my senior dog's records, we had to move and he's been seen since he was a pup. We had some concerns while visiting, and took him in. Yes, the wait was long, but we received good care and the veterinarian took her time and listened to our every concern. Definitely recommend this facility.
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November 2023 by Magefire87
This is an amazing animal hospital. They took care of my cat Titan, even though he was being hissy. I had a great experience here and I would recommend this place to anyone
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November 2023 by Bri W
I am a bit unhappy with the care we received here recently. We’ve been here numerous times and have only had great experiences, but our most recent experience was not one of them. My dog presented symptoms of a sinus infection and was given an antibiotic to treat it over the next week or so. When he wasn’t making significant improvements, (still sneezing blood, still labored breathing, really all original symptoms sticking around), I looked up the antibiotic. Everything I read said it is great for skin infections, but not for this. I didn’t want to be one of those Google doctors, and I assumed the vet knew best and just continued giving it to him. Five days later, no improvements. I took him to a new vet, and they were just as confused about the prescription as I was. She said the antibiotic we got is never on their roster for this kind of illness, and that it is not typically for this type of issue. They also completed a much more thorough examination of his ears, nose, and throat. We left with new medication including a different antibiotic and an oral steroid. Less than 24 hours since we left that vet, my dog is no longer bleeding from his nose, he’s breathing normally, he slept through the night without so much as a sneeze, and he’s running around the yard like nothing is wrong. I am usually extremely satisfied with the care from WCAH, but am really disappointed with this experience. I am happy to come back for emergencies because the majority have been treated thoughtfully. But it does feel extremely frustrating that my dog had to experience five days of this simply because of what seems like a careless choice of treatment.
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November 2023 by Mew PF
WCAH is a great hospital. Every vet here who I have met and worked with us are amazing. The service cost is also reasonable and affordable. They also open on Saturday til 3 pm which is a plus!! This is a very popular vet, so be ready to spend an hour on average for the waiting, especially on Saturday which can be 1.5 hour waiting. Bring some coffee, food, drink, and laptop with you while waiting for your call in the car :)
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October 2023 by Lita Hebert
I can not say enough positive things about this group. I had to take my little schnauzer down for fluids due to pancreatic issues. This group was recommended by our vet in Chapel Hill. We saw Dr Elizabeth Pearman and she and all of her staff were so kind. Everyone did a wonderful job of explaining the smallest detail and no one was pushy about treatments. The pricing was great too! Highly recommend!
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September 2023 by Sundance Turner
I took my new dog here to get neutered and had a great experience. I got an appointment rather quickly, and my actual wait time was short.
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September 2023 by Alicia R.
I love this place and their dedication to the well being of our pets. We are so lucky to live in a city where a veterinary clinic like this can be available to the community at large. The doctors are highly skilled, open and collaborative. The staff are friendly and caring on the phone, in the waiting room, at check out, during the visit, and in the pharmacy. They saved my Goldendoodle many years ago when he was attacked by another dog and had a life threatening injury to his jugular vein. I now have a cat with anemia, which has been challenging to diagnose and requires frequent visits and coordination with specialists. I never feel like a burden nor do I ever feel like I'm overcharged for their services. Thank you Dr Reynolds and team for everything you do for pets and the owners that love them.
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September 2023 by Andi Johannes
I had to bring my pup in for an after hours injury. There was a decent wait time if about 45+ minutes; the woman before me reported she had been waiting for over an 60. It seems the primary focus is stabilization over treatment. There wasn’t anything outstandingly positive or negative about the experience, although I appreciated their check-in a few days later to make sure I had been able to see the specialist I was referred to. Honestly, I’m just glad they’re open as after-hours vet options appear to be really limited around the area.
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September 2023 by Tiffany Leader
Absolutely blown away by Williamson County Animal Hospital. The level of detail and attention they gave me and my pup when I found out she had cancer was so comforting. They handled the situation with delicacy and even sent me hand written notes when she passed. I can't say enough good things about the people here. Thank you for all you do ?
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September 2023 by Summer Faulkner
Woke up early and drove quite far to get my dog to the vet this morning. Closed with a note on the door. Online says your open. Labor Day is Monday not all weekend… also several other cars showed up too.
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July 2023 by Monica Pittard
I really liked the Doc who saw my doggo. He was down to earth and I didn't feel like he wanted to "overdo" trying to find out what was wrong. He even offered some DIY options for dealing with one of my dog's problems which was greatly appreciated. Part of the tx plan was to take in a stool sample a week later. I was pleasantly surprised there was not charge for this. Highly recommend.