I will definitely be moving my prescriptions to another pharmacy. The customer service at this location is terrible along with personnel who are rude and not accommodating at all. I have been having scripts filled here for the past year but will find a new pharmacy home today!
January 2023
They never answer the phone. I waited a couple of minutes at the pick up line before being acknowledged. I will start doing business with the new Publix store in Gallatin. Publix is head and shoulders above Kroger when it comes to customer service.
November 2022
NEVER EVER ANSWER THEIR PHONES IN THE PHARMACY. Cant keep staff ever because I see new faces and people who don’t know what to do EVERY SINGLE TIME I GO IN THERE. ITS MEDICATION. NOT CLOTHES AT THE DRY CLEANERS.
