Public Storage in Gallatin on Hancock Street offers convenient and affordable storage solutions with no commitment required. Customers can reserve a unit for free through the online eRental option, allowing for easy access when moving in. The staff has a reputation for providing personal, friendly, and helpful service, with Sherry frequently highlighted for her professionalism and kindness. She is known for making the process quick and easy, assisting customers with questions, helping during move-out, and ensuring they remember important items like their locks. The facility is praised for being clean and well-maintained, with reasonable rent and effective online tools for gate access and payments. Overall, this location emphasizes friendly customer care and attention to detail, making storage simple and stress-free for long-term or short-term needs. Customers appreciate the helpful staff, especially Sherry, and the easy setup through the website and app, creating a positive storage experience.
Pam helping me to rent a storage I need ne t month on the 2nd good customer service
August 2025
Great management super friendly staff, overall excellent customer service.
August 2025
Sherry is a G! Showed up to wrong location just down the street, frustrated cause my gate code wouldn’t work. After going thru the app and website to find a number (annoying) I finally reached her. Directed me the right way and even spared a couple bottles of water!
