This mall has 4 levels in it. There is a nice variety of shops to visit . It had a nice amount of foot traffic when we were there on a Saturday afternoon. I found the Pepper Palace really interesting, there were a lot of items to purchase made from ? and many many levels of hotness!!!
Probably the cleanest bathrooms I've seen in Tennessee! The process seemed clean and kept. The steps coming down from the top level need attention they are uneven and split.
The mall is nice and has a variety of shops. There is an elevator but with all of the many levels it does make the mall a bit hard to navigate if you are unable to use the stairs or escalator that only goes up.