Sharon helped me dispute a charge after my card information was stolen. She printed me a new card, checked on the charge everyday until it finally posted, and then sent me the form to dispute it. Her customer service was above and beyond!
April 2026
Extremely happy with the wonderful service I receive every time I come into this bank. The team here is very customer and service focused. Always willing to help with my questions and always with a smile. Great job, elite service!! This is why Pinnacle is the place to bank in Germantown and Collierville.
December 2021
This Pinnacle Bank location is very friendly, helpful and welcoming. Alan Poindexter, Al as I know him now, has become a part of our business family. A real stand up guy. Proud to do business with them.
