Banks in Germantown, TN

25 locations found near Germantown
View Map

“I love Bank Tennessee, and really love this branch on Forest Hill Irene Road. I am recognized and called by name when I come through the door and my needs are handled quickly and professionally.”

4.5 Superb8 Reviews

“Marci, Allie, and everyone at First Horizon were wonderful! We were introduced through our real estate agent who sang her praises, and she definitely deserved them. We’re first time home buyers and Marci helped us get exactly what we needed to the right people at the right time and did everything she could to get us to close on our house on time. Thank you all for your help in the process!”

5 Superb3 Reviews

“Great location. It’s like a completely different experience compared to other locations. All the staff is friendly and helpful, especially Tiffany. Thank you Tiffany for being so efficient, polite, pleasant, and helpful!”

4.4 Superb5 Reviews

“This was my first visit and I was very happy, it exceeds all my expectations. Customer service is very nice, and helpful. The location was clean, and organized. I definitely will come back. Great experience so far.”

4.5 Superb4 Reviews

“I appreciate working with financial advisor Toinetta Phillips at the Germantown location. She was/is professional and thorough with answering all my questions. Thank you for your valued customer service ⭐⭐⭐⭐⭐”

4.1 Good7 Reviews

“We're Charlie Schwab clients over 25 years. They lead the way lowering transaction fees. Website is excellent and so easy to use, Unlike some brokers, many ladies work at Chuck's place! This helps my wife of 54 years feel comfy!”

3.9 Good8 Reviews

“This Pinnacle Bank location is very friendly, helpful and welcoming. Alan Poindexter, Al as I know him now, has become a part of our business family. A real stand up guy. Proud to do business with them.”

5 Superb1 Reviews

“I see a lot of people talking about eat local, but really you should also bank local as well. I started banking with Independent Bank 20 years ago when they first opened. At the time I was banking with a very large state bank, but every time I had an issue, I could never find anyone who could help me. Independent Bank is a small business. When I go by the branch, they call me by name, which is very important to me. When I need something, I get personal attention and great customer service. My needs are met quickly and easily with no hassle. If you are not happy with your bank, I highly recommend switching to Independent Bank.”

5 Superb1 Reviews

“I went to the branch on Germantown Pkwy by the Wolf River. A well dressed young lady met me at the door and asked me what I needed. When I told her she asked for me to sit in the waiting area. After less than 5 minutes had passed I was beckoned by an employee at a desk AND directed by the young lady who met me at the door. The customer service lady took care of my business quickly and competently. The manager, Mr Booker, stopped to say hello as well. I was in and out and I felt as though the bank cared.”

3.7 Good23 Reviews

“Dee was so friendly and helpful! I usually do all of my banking through the mobile app, but it is so refreshing when I need to make cash transactions to have tellers and universal bankers who make an effort to get to know customers rather than mechanically performing transactions. Nahmias is also wonderful. He runs the drive through effortlessly and still makes sure to greet walk in customers even during the busiest times of day. This branch is awesome!”

3.7 Good7 Reviews

“When the rush for the Paycheck Protection Program began, our business was with another bank, and had been for 2 decades. We got nowhere. A friend had recommended I go to”

4 Good2 Reviews

“I've banked with First Horizon since it was First Tennessee. Wish they'd change their opening hours back to 9am instead of 10 but at least they are open until 5pm and have a teller machine which I use mostly.”

3.7 Good3 Reviews

“Can I just say Angie Brasfield is truly a rock star. I have dealt with several banks and never ever got this kind of top notch customer service as I did today. I called Angie ( yes personally on her cell phone) to get the phone numbers of where to report a card lost - yes I have misplaced it- so she tells me she will handle it for me. I figured she was putting me on a list and someone would call and then in about 3-5 weeks I would get my replacement card etc etc. You can imagine my surprise when within an hour or so I get a message asking if I were home. She had taken care of it personally and not only that I have my debit card ( a real one) in hand ready to use. So let me just say if you don’t have this kind of service at your bank ( I doubt that you do) you need to call pinnacle Germantown branch and ask for Angie cause she is truly a Rock Star!!”

3.4 Good5 Reviews

“Absolutely love this bank branch. Janie, the Branch Manager is highly professional and as nice as they come. She makes my private banking experience very enjoyable, and I very much appreciate all of the help she gives me.”

3 Average6 Reviews

“I was helped by William. He’s the best. He is professional, personable, accurate and swift with large banking amountsGo to this branch. Look for him. He puts the other branches to shame. Perhaps he should lead a lesson on customer service and general good banking”

3.1 Average14 Reviews

“Adrian Smith at this branch has been the most helpful in setting up my business account. He is always responsive and answers his phone. He made this a simple process.”

2.6 Average3 Reviews

“I'm a business customer and I visit the branch in Germantown TN a few times a week. Kendall and the other young lady that's at the window most days. I'm sorry I don't remember her name. They are both friendly and fast. I would highly recommend this branch for your business and personal needs.”

2.9 Average17 Reviews

“Tracy was very helpful in getting my account set up. After I brought in the wrong paperwork needed for my account, she called me back to get the issue rectified and everything went smoothly”

2 Poor4 Reviews

Related Categories

You May Also Like