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“Super friendly lady who works here. It's a super tiny USPS store with only 1 worker here FYI unlike other USPS with larger store setting with multiple people working so if you come here to ship something and time sensitive, you may need to wait a bit so just know that. If you need personal help with package I would come here for sure though because lady super nice, helpful, caring, unlike others I have been to so I really appreciate her being here.”
“Went to Dickerson post office and they closed at 440 said girl was by herself and couldn't see no more people so came to Gallatin road location and there was a line of people at 4:50pm when I got there And she's still waiting on everyone in line and still let people come in after me and wait it on them much better customer service at this location”
“A beautiful piece of Old Hickory Village history that still exists and is running. Walking inside is like entering a time machine. The wood and brass—it’s lovely. Yes, on some days it would be nice to have more than one window open, but I’ve been going there for twenty years and the most time I’ve ever had to wait is ten minutes. I remembering Nashville waiting up to 45-60 minutes—especially before Amazon, UPS and Fedx existed. We were all at the mercy of postal workers working at the counters, some of whom—well, that was a different time. This post office feels stress—free and pleasant. Staff is very attentive. No egos behind the counter. Friendly to everyone who comes in. That’s been my experience. Anyone coming into the village for the first time should definitely make a short visit inside.”
“Got my Post Office Box here.. got help from the Staff here.. get my Mail here.. get my Amazon, Walmart, etc. purchases shipped here.. convenient location and no complaints!!”
“Brandon Neal is such a sweetheart and extremely helpful. He greeted me when I walked in and was knowledgeable about the packages I needed help with. Keep him upfront and center!!”
“First time here, to mail two packages to PR. I arrived at 11am and only one customer was there. Place looks brand new and super clean. Only one teller, that was OK today, but had they been busy it would have been a problem.
Young teller was great, only three people behind me when I left.”
“This post is giving Shakerra five stars. Five stars to Shakerra because she is always so nice, helpful, efficient, and always makes me smile. I love walking in and seeing her at the desk.
All my stars are for Shakerra.”
“I have to say that every one that works here is so nice and hard working. The star of this review tho is ✨Bridgette✨! She is so friendly and goes above and beyond! I hope their supervisor knows how lucky they are to have this group of people working here! Thank you Bridgette for your genuine kindness and positive attitude!”
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“First of all, I just started making a lot of appearances at this location in the last few months due to a side job that requires frequent visits to my local post offices. And I wanted to give a shoutout to Sandy at the Goodlettsville location because she’s always calm and super friendly even when there’s a huge line and she’s the only clerk there! To me, that’s what customer service is all about especially when you’re the only clerk there at that time and you’re busy. So kudos to Sandy for keeping it together during a very busy time!”