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8:30AM - 12PM 1 - 3:30PM
4402 Whites Creek Pike, Whites Creek
Post Offices
“Having taken a job near this post office, I've used the facility three times in the past week. What it lacks in size it more than makes up for with customer service. I frequent Nashville post offices for business reasons, and this location has some of the most helpful workers of any post office in town. They're conveniently located near I-40 and never have a line!”
“Gregory who works at the counter is phenomenal! With a long line on a bust Saturday he helped everyone quickly and efficiently with the utmost kindness and respect! Made the experience easy and fun!”
8:30AM - 1PM 2:30 - 5PM
1011 Gillock St, Nashville
Post Offices
“Went to Dickerson post office and they closed at 440 said girl was by herself and couldn't see no more people so came to Gallatin road location and there was a line of people at 4:50pm when I got there And she's still waiting on everyone in line and still let people come in after me and wait it on them much better customer service at this location”
“It’s no secret post office interactions can be less than the height of pleasurable experiences. My family and I have endured confusing and shocking moments ourselves. But those reviews are clearly written by others, and after my experience today it is right that credit be given where it’s due.
A wonderful woman named Ty works as a clerk at this location and she was an absolute delight. She was professional, kind, clearly competent, answered my inexperienced questions, and guided me step by step through the process of mailing an official document to an out of state clerks office.
If you or any others on your team see this review — thank you, Ty. Sincerely wish you all the best and admire your excellence and care in your role.”
“Great experience! This was my second time having to come back in the past week. First time to take my passport photo and the second to mail my renewal. Both times were great experiences. Photo service was fast, efficient and made sure I was happy with the photo. Very nice and professional. Second time was today to send the renewal. They helped me make sure that I had everything in order to send off my renewal and explained each step of the process they were on. Both employees today (9/1 @ 12:30ish pm) were genuinely happy to be at work and were so helpful. (They both helped me because I had to run out and come back cause I forgot)
Thank you to the employees at this location that helped me turn something that has been stressing me out into a genuinely positive experience.”
“The two men at the front desk who helped me ship out my international package were very pleasant and funny. I was nervous after I read all the negative reviews about rude employees especially since I had an international shipment which may be more complicated, but those rude employees must not be there anymore. Everything went smoothly and much easier than I expected!”
“My receipt states clerk 6 so I hope this clerk gets the credit. I didn’t ask her name out of respect knowing everyone may not be comfortable giving out those details. However, she is such a down to earth, kind person, and she has a sense of humor! I really enjoyed my interaction with her today! I usually go to the other locations that have 24/7 kiosks b/c the wait usually sucks and the customer service is terrible but this time I decided to go in because it made more sense due to my schedule. I’m happy I did because she was truly a joy to be around!”
8AM - 4:30PM
5424 Bell Forge Lane East, Antioch
Post Offices
“Post office trips don’t always go as planned, but Tiara truly delivers first-class service!
I ended up at the wrong branch due to a mix-up on a pickup slip, and Tiara handled it with incredible professionalism, empathy, and the best attitude. She guided me exactly where I needed to go and turned a frustrating situation completely around.
People are quick to complain, but employees like Tiara deserve all the kudos.
Thank you, Tiara! ✉⭐”
8:30AM - 4:30PM
1101 Donelson Avenue, Old Hickory
Post Offices
“A beautiful piece of Old Hickory Village history that still exists and is running. Walking inside is like entering a time machine. The wood and brass—it’s lovely. Yes, on some days it would be nice to have more than one window open, but I’ve been going there for twenty years and the most time I’ve ever had to wait is ten minutes. I remembering Nashville waiting up to 45-60 minutes—especially before Amazon, UPS and Fedx existed. We were all at the mercy of postal workers working at the counters, some of whom—well, that was a different time. This post office feels stress—free and pleasant. Staff is very attentive. No egos behind the counter. Friendly to everyone who comes in. That’s been my experience. Anyone coming into the village for the first time should definitely make a short visit inside.”
“I had an extremely positive experience at this post office receiving my passport! My clerk, Laurie, was super attentive, fast, and sweet and wasn’t afraid to answer any of the questions that I had. Would recommend.”
“Huge kudos to Wendy!
Navigating mail slip mix-ups isn't fun, but Wendy’s amazing attitude and genuine understanding turned the entire experience around. She listened with real empathy, handled everything gracefully, and proved what true dedication looks like.
In a job where people often only leave complaints, Wendy deserves all the praise in the world. An incredible, stellar employee who represents the post office at its very best!”
“As Nashville post offices go, and there are many, I'd rank this my one of my favorites in the metro area. It's always efficient, busy but with a fast-moving line thanks to the talented employees. The postal facility is also conveniently located in the heart of Green Hills.
I also have a theory that local post offices have low ratings because the only people who rate them online have some sort of complaint. Maybe my review will add a reasonable perspective.”
“Pheebe is absolutely FABULOUS warm, friendly and helpful and the absolute best of USPS!!!!! Loved my interaction with her today!!! Thank you for brightening my day!”
“Best experience in a post office ever! Richard was so nice, he helped me with my giant box because I had a bum knee and the other man helped as well. I appreciate them so much and they had such great attitudes. Just a wonderful place to ship. This is my new spot!”
“Got my Post Office Box here.. got help from the Staff here.. get my Mail here.. get my Amazon, Walmart, etc. purchases shipped here.. convenient location and no complaints!!”
“Brandon Neal is such a sweetheart and extremely helpful. He greeted me when I walked in and was knowledgeable about the packages I needed help with. Keep him upfront and center!!”
8:30AM - 5PM
2245 Rosa L Parks Blvd, Nashville
Post Offices
“First time here, to mail two packages to PR. I arrived at 11am and only one customer was there. Place looks brand new and super clean. Only one teller, that was OK today, but had they been busy it would have been a problem.
Young teller was great, only three people behind me when I left.”
“I went in this morning 2/11 to drop off a package but to also get help on my missing package that was declared to be delivered. I got help right away on the issue and they gave me a solution if it didn’t show. They called the driver to correct the issue. And luckily, it showed up later today! Staff is super attentive and nice.”
“For people who have had an issue with them being closed and the hours on Google being incorrect, please submit a suggested change in hours on Google so that others don't go through what you went through. Idk if that suggested change in hours actually works, but maybe it will if we all submit it for the 8:30 am to 5 pm they actually seem to operate.
I haven’t personally had an issue with this post office. The workers aren’t overly friendly, but I don’t expect them to be. We are all people and don’t need to be “on” all the time, even in a customer service job. I have had good interactions with the staff who tell me what I need if I’m missing something. Their policies on buying tape are ridiculous, but the customer service people aren’t the ones making that policy.”
“Love this post office! The workers have been very helpful in helping me find my packages and making sure our mail is delivered safely. Our mail carrier went out of her way to deliver a package that had the wrong address listed. Thank you postal workers!”
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“Great little post office. I'm glad it survived the cut backs. Very convenient location. Angela, the Postmistress, is experienced, competent, efficient, helpful, and friendly.”