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“Linsay was great and helped me with what was needed and she was very friendly. Thank her for me for her wonderful help. Linsay was a big help with the question I had about my bill and I wasn't sure if it was set-up for auto-pay so I went ahead and paid for next month and when I asked Linsay she was just as helpful and friendly as the first time I spoke with her. Thank her again for her help and friendliness.”
“I have used the Madison location since 2019. Always safe with a friendly staff (shout out to Ryan and Joni for their assistance), and the facilities are kept clean. I just moved out as the unit was no longer needed. I recommend them as a solid storage facility. Thumbs up!”
“**Update**
The Manager of the property; Ms. D, is very, very helpful, understanding, and patient with the tenants, as I'm currently am, and I'm very thankful for her Customer Service Satisfaction, and I give her a 10 !!!. Thank you so very much, Ms. D, for your help, you assisted me a lot
☺️☺️☺️!!!.
Pam really helped me today!... She was very helpful and patient with me!. Thank you so much, Pam and keep doing ultimate job, that you do!, God bless you all !!! ?☺️.”
“Adria is a great representative for this company. She has been a very responsive and helpful with our storage needs a great person. I recommend Adria at public storage on myatt drive.”
“I love this storage place. Its clean and easy to access. Not to mention the store manager Nessa is the best! Always helpful and friendly! Im glad to see her everytime. Thanks for great service!”
“I would like thank Mrs. Pam at the main st Goodlettsville location is wonderful and she always goes above and beyond with helping me . she has wonderful communication and also reaching out to me I’m a timely manner . she always does her best with great customer service and I appreciate this woman so dearly . She a hard working woman .”
“Really good experience using this storage company!!! Reasonable prices and I love having 24 hour access!! I really appreciate the kindness & helpfulness of Ms Brenda & Ms Stephanie!! Would recommend this company to anyone looking for a storage unit!”
“My experience with Springfield mini storage was simple. It was clear and the access was easy. The facility is clean has good lighting and security. Seems pretty tight. The space is clean, large easy access and for me all of that is a plus. Thanks, Springfield mini storage.”
6AM - 10PM
1120 TN-76, White House
Self Storage
“Updated to compliment Jamie on her customer service she is awesome. I would have moved facilities if it were not for her. They raise rates to much and too often. And no security cameras in the buildings.
Since Jamie took over, things have really changed. The office is actually open when it says it’s going to be, and the level of customer service has been exceptional. Jamie is friendly, helpful, and will take time to figure out how to get you what you need. I can tell she really cares about me as a person, not just a customer. She even called me to let me know when my renters insurance needed to be updated. I really feel like she goes above and beyond in so many ways. Honestly, if it weren’t for her, I would go somewhere else because I’ve needed improvements.
Suggested improvements: I wish they didn’t raise the rates so dramatically and often. I wish they had cameras on site like other security places do. There are few cameras, and none in the buildings. And they need more than one rolling cart for an entire building.”
“I've used Joelton Storage for a few years now and I highly recommend them! Ben, the Property Manager, has always been very helpful anytime I had questions or needed something. They have excellent security (locked gate with code access and video cameras). The property is always clean and well-kept. The units are affordable and secure.”
“This is an excellent facility, it was always well kept and the staff was very friendly responsive and helpful. If I ever have to store anything again I will go back here.”
“Today I called in to inquire about a drive up 10×30 they didn't have any in at this time, but Shay got my information to follow-up with me when one becomes available. Shay was very informative and polite. I would definitely recommend her for all your storage needs. Thanks Shay!!”
“Great place to store your belongings. The rates are excellent. Very secured facility and easy to access your storage. Can’t be beat for affordable and good quality storage.”
6AM - 10PM
2979 Union Rd, White House
Self Storage
“Jody was very kind, patient and thorough. I was able to look at several units in order to find the one that fit my needs best. The rental process with quick and easy. Thank you so much!”
“Very helpful, but I’m not 100% sure my vehicle is in the right spot. Would have been nice to have a map or something visual that could specify my spot outside. That said I was able to talk with someone and describe what I thought was the location and they confirmed it was correct. I really appreciated that they were readily available.”
“2021 Usage: If you’re looking for a reliable storage spot in Springfield, this location of Storage Rentals of America (SROA) is worth considering. Here’s a quick rundown:
✅ What I liked
Good pricing: Units here start from ~$40/month for a 5′ × 10′ size.
Decent availability: They advertise many unit sizes and show availability online — helpful when you need space quickly.
Convenient access: The “drive-up” style units mean you can pull your vehicle close, load/unload with less hassle.
Flexible contracts: Month-to-month leases are offered — good for short-term needs or if you’re just decluttering.
⚠️ A few caveats
Some price changes have been reported by users in other locations of the chain, so keeping an eye on future rate increases is wise.
While the facility seems solid, customer review counts are moderate (3.9/5 based on ~64 reviews for this branch).
As always with storage, check the unit you’re getting: ask about climate control, security, unit condition, access hours etc.
? My verdict
If I were you, I’d give this location a solid “thumbs up.” The prices are fair for the Springfield area, the availability looks good, and the drive-up access makes life easier. For many short- or medium-term storage needs, this seems like a sweet spot.”
“Great customer service, the only issue I have is when ask if I was going to park a vehicle &you tell the kiosk no but a trailer no one's there And u park because $$$$ isn't an issue and the one guy they do got witch is very nice and courteous guy doesn't really know and puts will be towed stickers so you have to move everything until you talk to somebody other than that great great place”
“Where the online people are NO help. Kevan and Tyler in the office were wonderful and very helpful. If it weren’t for them… my review would be 1 star. There service and dedication deserves a 5 star review.”
“Jeffrey was incredibly helpful with checking us into our unit earlier this afternoon! He really made us feel comfortable and welcome, would absolutely recommend this facility.”
9AM - 5PM
1515 Gallatin Pike N, Madison
Self Storage
“Excellent! Rex helped me out with all my stuff and was so nice. He made a stressful day a lot easier. I chose to come to this store over others because of the size and selection. Good prices too. Thank you Rex and crew!”
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“Needed 3 units for 12 months for a move. Everyone was easy to work with. Our units were clean and most of all - we had NO rodent problems.
We are finally all moved out but would not hesitate to use them again.”