Food City is a locally owned grocery store chain that serves Southeast Kentucky, Southwest Virginia, Northeast Tennessee, North Georgia, and Alabama. Based in Abingdon, Virginia, the store has a strong focus on community and customer satisfaction. Customers appreciate the great customer service and friendly staff, which creates a pleasant shopping experience. Food City is noted for being clean and well-stocked, offering a variety of products including fresh fruit, vegetables, and a deli. While many shoppers enjoy the convenience of fuel points and additional services like pharmacy, curbside pickup, and home delivery, some customers express concerns about fuel points that expire before they can be used. There are also suggestions for improving efficiency, such as opening more registers to reduce wait times. Overall, Food City is recognized for its commitment to quality and value, maintaining a loyal customer base for over 100 years.
In good location, weird parking lot entrance. Good prices with club card. Had both manual registers and registers with people, as well as customer service desk.
November 2025
Food City has everything that major grocery chains do but at better pricing. Grateful in this day when dollars are right.
October 2024
I like food city. I shop all the time there. Great customer service! Very nice polite ppl and customers, makes a great experience going there.
