8:30AM - 1PM 2:30 - 5PM
1011 Gillock St, Nashville
Post Offices
“Hands down the most amazing post office and their employees! Ken has helped me a few times this week as I struggled to bring in a bunch of boxes. He came to me and offered help which I accepted. He then took my boxes and carried them for me. I had just left the hospital so his help was a big deal to me. Sometimes people do things and don’t realize the impact they have on someone’s life so I just want to take the time to say thank you. He touched my life and want people to know.”
8:30AM - 4:30PM
301 Northcreek Blvd, Goodlettsville
Post Offices
“Have visited this location 4-5 times to pick up items requiring a signature. Always have visited on a Saturday as that's the only time I can get there. There has never been much of a wait so that has been nice. The staff are very friendly and accommodating. No complaints at all. Could be a lot worse, right?!”
“The staff at this location are friendly and polite. Trish and Ben are especially helpful and great to work with on a daily basis dropping package off. USPS itself isn't perfect, but its exceedingly rare for there to be an issue at this location that is actually their fault, and on that rare occasion, they do everything in their power to get the issue fixed. A few months ago, a package being returned to me was miss-sorted and delivered to the Postal Annex in Mount Juliet rather than the UPS Store. Ben was able to reach out to the carrier, confirm the packages location and the carrier was able to retrieve it and re-deliver.
Most of the complaints listed on Google and other review sites are complaints folks have with service and issues that are outside the control of this immediate location. Issues with delivery outside the Mount Juliet area, trouble with the 1-800 number, etc. Take all those false reviews with a huge grain of salt. The folks at this location are outstanding, even when faced with the toughest of customers, and I've witnessed more than a few folks being irrational and overly difficult over the simplest of issues. Kudos to the employees at this location for doing a great job in a difficult environment, and doing it with a smile!”
“A beautiful piece of Old Hickory Village history that still exists and is running. Walking inside is like entering a time machine. The wood and brass—it’s lovely. Yes, on some days it would be nice to have more than one window open, but I’ve been going there for twenty years and the most time I’ve ever had to wait is ten minutes. I remembering Nashville waiting up to 45-60 minutes—especially before Amazon, UPS and Fedx existed. We were all at the mercy of postal workers working at the counters, some of whom—well, that was a different time. This post office feels stress—free and pleasant. Staff is very attentive. No egos behind the counter. Friendly to everyone who comes in. That’s been my experience. Anyone coming into the village for the first time should definitely make a short visit inside.”
“I have visited this location 5 or 6 times in the past few months and recommend it. The lines have always been short and I was able to take care of my business pretty quickly. The main issue for this post office is the parking. There is very little parking and the spaces are tight, especially if you drive a pickup. That said, I have not had problems finding a space so far, but I can imagine it will happen eventually. There is virtually no street parking.”
“Brandon Neal is such a sweetheart and extremely helpful. He greeted me when I walked in and was knowledgeable about the packages I needed help with. Keep him upfront and center!!”
8:30AM - 4:30PM
323 E Old Hickory Blvd, Madison
Post Offices
“I had an amazing experience at my local USPS office, all thanks to Bryson and Shakerra. These two individuals went above and beyond to make my visit remarkable.From the moment I walked in, Bryson and Shakerra greeted me with genuine smiles, creating a welcoming atmosphere. Their efficiency was astonishing; they handled my needs swiftly without compromising accuracy.What impressed me most was their extensive knowledge of USPS services. They answered my questions comprehensively, ensuring I felt informed and confident. Their attention to detail was exceptional, and they made sure every aspect of my transaction was flawless.Bryson and Shakerra are shining examples of top-notch customer service. Their friendliness, speed, expertise, and meticulousness set a new standard. USPS is fortunate to have such dedicated and impressive employees.”
“Shoutout to Lovie, Javon, and another clerk (whos name i unfortunately did not get) for helping locate my package. I was hurriedly going out of town and needed to have it before I left. They were all incredibly helpful and worked together to help me out. Could not have asked for better service with USPS !!”
“After searching all over Nashville for someone to process my passport application, this is the only place that got me in and out less than 10 minutes. They take walk-in’s mainly M-F 12:30-1:30. They treated me so nice. I felt so relieved after hesitating on driving from Smyrna, TN to Hendersonville which is about a 50minute drive.”