The UPS Store #5897 in Hendersonville is a friendly and efficient local business that offers a variety of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers often praise the staff for their kindness, politeness, and patience, even during busy times. The team is known for helping customers easily navigate services, such as using phones to find information or completing returns. Staff members are described as professional, helpful, and knowledgeable, with some reviews highlighting specific employees who go above and beyond to assist, providing excellent customer service with a positive attitude. Despite challenges like outages or busy days, the store runs smoothly, with customers noting quick lines and efficient service. Overall, the store's team demonstrates a strong commitment to customer satisfaction, making each visit a positive experience. The store's convenient location near Target and Kohl’s shopping centers makes it accessible and reliable for the Hendersonville community.
Jodi was so helpful, and patient! I had her look up like 5 different ways to ship something even with a line in the store. She was kind and calm with all my requests! Plus she gave me helpful suggestions to protect something I was shipping, which I appreciated.
May 2025
Every time I come to this UPS store. They are always so kind and polite. Even at their busiest the lines go quickly. The young ladies are very good at helping me use my phone to find the information I need. They were very patient with me. The manager is positive and kind to the customers and staff. Thank you ladies.
