Xfinity Store by Comcast
Internet Service ProvidersHours:
217 Indian Lake Blvd Suite 950, Hendersonville TN 37075 Hours
About Xfinity Store by Comcast
This Xfinity Store by Comcast at 217 Indian Lake Blvd in Hendersonville, TN, offers a range of services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can make payments, pick up, or exchange equipment easily. The staff is friendly and professional, with one customer praising Lindsey Hall for her excellent service in handling multiple cable box exchanges efficiently. The store provides quick and straightforward service for equipment returns, often taking just a few minutes, and customers receive receipts as proof. However, some customers find the in-store process inefficient, especially when waiting for help with equipment returns, which can lead to frustration. The store’s customer service is generally appreciated, but some mention difficulty reaching a human agent via phone due to automated systems. One customer expressed a wish for Spanish-speaking staff to better serve Latino clients. Overall, the store is recognized for good service, quick solutions, and helpful staff, though improvements in efficiency and communication could enhance the customer experience.
Most Recent Reviews
June 2025
Upgraded service.
Already had service so no install other than changed gateway and that is probably the problem with most of these reviews. So much cable out there might need to be replaced but change to the new router and Wifi.
II that doesn't work then it's probably a connection somewhere on your property
May 2025
I absolutely hate their robot telephone,, it's impossible to reach a human for special help. I give it an F-
I went to the store and was taken care of instantly !!
July 2024
Wasn't really thrilled about having to wait to drop off old equipment.
More Comments(177)
You May Also Like
0.11 miles
Verizon Cell Phone Store, Mobile Phones
- Hendersonville, Tennessee