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“I had done a modem upgrade and just needed to return my old one. I was in and out in about 3 minutes. It was very quick and easy and I was provided a receipt as proof of return.”
“Absolute best customer service I have ever had at a Verizon. Ask for Whittman. He was outstanding and didn't pressure us at all. He simply answered questions and helped. Two new phones. In and out in under an hour. Whittman clearly values your time and your best interest.”
9:00 AM - 7:00 PM
165 Indian Lake Blvd, Hendersonville
Internet Service Providers
“Today I had some great service at the Verizon store in Hendersonville, TN. Yesterday my phone fell from the chair and half my screen was black. I spent a half-hour with Trisha this morning and we figured out a plan, pricing, etc. I needed to leave but said I would return this afternoon with my phone and would also bring my daughter and her phone to get fixed. When I returned, Trisha was gone but Ponci was there. He worked with us for over 2 hours. I was so impressed with the patience and great customer service of both Trisha and Ponci. When we left, everything was done to our satisfaction. Ponci was supposed to leave at 5:00 but he stayed till 6:00 to help us finish. I am so thankful for all they did for us. Thank you so much Trisha and Ponci! I will definitely be back to work with you again.”
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“Itai was extremely helpful when my girlfriend and I had what seemed like a pretty complex task. Going into the store we knew that we needed a new plan and my girlfriend needed a new phone. After expressing what we wanted in a plan, Itai built the perfect plan for us and we both ended up leaving with new phones. Itai took a pretty challenging situation and made it very simple by being patient with us and approaching it one step at a time. I highly recommend Itai's service and would also highly recommend using this T-mobile location to get a new plan setup and get the best trade-in value for your phone.”