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“I had my walk in shower replaced. Ervin did an excellent job. A little more than what I wanted to spend, but all in all I am very happy with the whole process and finished project. With the 100% satifaction guarantee and the final version of my new walk in shower I would recommend American Home Design to everyone.”
“Awesome support and quality products. Replacement window, that I damaged, was replaced free with a scheduled delivery and adjusted for fit.
Best support and service that I have ever experienced, thank you WindowWorld.”
“Had my water heater replaced with Tristate thru Home depot. Anthony was on time. Did a fantastic job. A real professional. This was a stress-free experience from start to finish. Thank you all for a great job”
“I needed a lawnmower tire for my rider. Natalie was.more than helpful ordering a new one offline. She and Larry are the best, going beyond and over helping their customers.”
“Great place, friendly employees and customers. My only issue is that the parking lot is too dark. At night. There are no lights by the entrance/exit to the road. So it's hard to see exactly where where to turn in, when you're turning into the parking lot at night, especially if you're coming from the opposite side of the road.”
“Katie was so helpful at the customer service desk. I had issues with an online order and had to be accommodated in store. She was extremely helpful over the phone and I actually caught her as she was leaving work for the day and instead of rushing out the door she stayed to make sure I was taken care of. Always always appreciate friendly, helpful service from a business. You rock, Katie!”
“I've been an installer/customer with Prosource for over 20 yrs. they've got the best prices in Nashville & best customer service you could ask for.”
“Brandon in the gardening department has exponentially great service. He was deeply invested in getting me the help I needed. Everybody else has great customer service, too.”
“Store Manager Mel is awesome, in a recent purchase the charger was missing to a product i purchase and a replacement charger is quite expensive as in $$$ expensive. She kept trying to locate the charger even with the store manager not being the most helpful (at the beginning) Mel reached out and a charger was found. Thanks Mel.”
“The staff is always courteous when greeting you and asking if you need any assistance, which is refreshing. This store always seems to be well stocked with everything that I need for my projects, or an associate was willing to look up inventory levels at nearby stores.”
“It’s a big box store, same pricing as similar box stores. Decent on sale pricing, check web site for better deals when purchasing appliances tho, you can find better deals than at store. They do have almost everything you’ll need for home projects.”
“Barbara took the time to go to receivables and locate a led light bulb I had left the day before trying to match it up.. she went into trash bind! Very thankful Joyce Lane Nashville”
“Looking for a large variety of small items for a repair. Other workers put me in touch with Reg who was extremely helpful. He didn't just say "the item is in row X, he guided me all over the store from one end to the other to find my required items. Thank Reg! Well done.”
“I chose Home Depot for my installation of blinds and sliding barn doors. They came almost immediately to measure however I could never get to the store when there was someone working that could help in either department nor were they willing to take appointments. I switched my blind business to a locally owned company and I switched my barn door business to Lowes. Even though I attempted 3x to go in person to get my orders/installation done, I still received a followup call "reminding me" they had my measurements and I needed to come in. The person who called was in Millwork and has been an employee of Home Depot for 25 years (I'm afraid I can't remember his name). I explained to him all of my troubles and he opted to refund both measurement payments in Millwork and Blinds. He was a gem to speak with and I only wish I was able to have dealt with him from the beginning. He turned my 1 star to 4 stars just for his customer service. My advice to the Hendersonville, TN location: there should always be a manager on duty and that manager should know the ins and outs in each department to help customers if there is no one scheduled for a specific department. Also, give this 25 year vet a permanent schedule so he can tell customers when to come in person to guarantee he'll be there to help.”
“Overall quality merchandise is solid but the "initial" service at this location leaves a lot to be desired. A lot of employees wandering around and customers waiting...however once I found the right person she went out of her way to help me get something from the back, and was quick about it! So she turned an overall negative review into a positive one.”
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“I was able to get in and get the items I needed. Talked to one of the associates, and they were able to help get me to the isle I needed. Appeared to be a pretty clean store. I was overall satisfied with this visit”