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February 2024 by Kandice White
Leslie was great and helped us solve all the problems we were concerned with our concerns about our bill. So thankful she didnt hurry us out the door like the North Chattanooga location did, got all our questions answered and helped us not want to change phone companies
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February 2024 by Matt Scofield
Leslie was able to help my wife and I get new phones. My phone had stopped working and she was able to find us the best phone for our needs. She went out of her way to check on the color for each of the phones we wanted. Also she made sure we had the correct cases to keep our phones safe. As well as the new charger for my wife's 15.Overall we had a wonderful experience and would ask for Leslie's help next time we come in to upgrade our daughter's phones. Thanks again Leslie!!!Hixson TN
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January 2024 by Betty Green
It was OK, the lady helped me with all she was allowed .
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December 2023 by Matthew Tanous
AT&T is a fraudulent enterprise that just bills customers for services they explicitly opt out of and makes it impossible for the charges to be removed from the bill.Do yourself a favor and buy from literally any other cell provider.
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November 2023 by Will K.
I visited the AT&T store on TN SR 153 in Hixson on 11/27 to conduct a iPhone trade-in and other business. I waited maybe 10-15 minutes minimum to be seen by an employee at the store despite making an appointment prior online (store was very busy that afternoon). Besides that, the employee who worked with me named Jackson was very professional, answered all of my questions and the questions of my dad that we had about various things regarding our service with AT&T. Jackson as well as the store manager Tommy were both very helpful in insuring that my iCloud data transferred over to my new phone smoothly and without any problems. Overall, I think this is like any other AT&T company store. I will definitely come back to this location if needed at all! Thanks so much
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November 2023 by Steven Nelson
Picked up a phone yesterday. I was told their Wi-Fi wasn’t very good and to go home and do the transfer myself. The boy didn’t want to deal with me once I told him I would buy a case somewhere else. I will not go back to this store. I will use Gunbarrel store for decent service.
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October 2023 by VAIBURU
?? Karim K. works there. This is the best employee of this company, helped me several times with unlocking my account! The company should give him a prize!
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October 2023 by Mc Web
I asked for prepaid Sim card for my Huawei P20 pro. A staff member took my phone and assembled the Sim card. He promised me that everything would work. Back in my guest house I realized that phoning doesn't work. I went back to the store and complained about that. Another stuff member explained me that my phone may be does not provide VoLTE, his colleague might have been wrong, but there is no possibility to refund. 50 Dollars for nothing. I'm very disappointed!
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October 2023 by Laydon Cooper
Great Experience! Great sales person! Great all around.
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September 2023 by Phil Dyer
The store staff at a great. I have used this store multiple times. Very helpful and fast. Phil dryer
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July 2023 by Sabrina Berry
has absolutely no customers ever and never answers. declines calls; will sell you something and won’t answer the questions that you have about it
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May 2023 by Dr. Monsters Muffin
The store seemed a little bare, and considering I had an online order that I was picking up, the sales associate pretty much gave me the phone and went back to their corner and joined the rest of the crew in burying their faces into their phone. They couldn't care less that we were spending money with the company, might I add, I've been a customer of for well over 15 years. Just made me feel like my money didn't matter at all to them because I didn't spend it directly with them... Honestly, as bad as the store looked, they probably wouldn't have what I wanted anyway.
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May 2023 by Barbie Payne
Grey was a huge help to getting our phone issue fixed! He was the only one of 14 people that helped us correctly. To be honest he is the only reason we continued to stay with AT&T after this incident with a phone
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May 2023 by Rachelle Martino
Leslie was wonderful, very helpful and personable. She made it a great transition to new watch and phone. Very knowledgeable awesome experience. Thank you
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May 2023 by Ericka Childers
came in to trade my iphone xr for the iphone 14 pro max. Adcedric helped me so well, easiest and some of the greatest service i’ve ever received. very informative, friendly, highly recommend!