The AT&T Store in Hixson offers phones, tablets, smartwatches, and connected devices from popular brands, along with wireless data plans for every need. This includes flexible prepaid phone plans with no contract and popular unlimited data plans. These plans provide access to the nationwide AT&T 5G service at no extra cost. The store is frequently noted for its excellent customer service. Staff members are described as helpful, honest, professional, polite, and patient. They listen to customer concerns and needs, work through issues, and provide valuable insight and honest advice. Employees help customers pick out the best devices, transfer content, and offer solutions, making customers feel highly valued and respected. This service has convinced customers to switch providers and results in positive experiences.
Awesome customer service Awesome experience. Brandon is amazing!! Took great care of us
August 2026
Hey 153 Hixson store has always been accurate, quick and professional. I live nowhere near this store but drive to this store only for all my personal and business cell and accessory needs.
July 2026
I was already not having a great day and went in thinking the experience would be a huge ordeal. Shalon went above and beyond to make sure I had a replacement phone ordered and reactivate an old phone so I had something to use until the new one came in. Absolutely the best experience I have had at AT&T.
