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“i’ve been to all the other banks and they are so corporate and like i was talking and working with robots. builtwell bank felt welcoming like i was coming home after a long trip to family. shereen nino has excellent attention to detail and was very helpful with setting up multiple account types including an estate account. Kim was really friendly and took a few minutes to get to know me as i waited on my appointment. you should be super sweet to them and they might a have a special treat for you besides great customer service.”
“Brandon is both my personal and professional insurance broker. He helped educate me on why I was underinsured with my home and recommended an umbrella policy as well. Kim also helped me through some coverage issues. Their team is very responsive. Give them a shout if you’re looking for insurance!”
“Atlas Insurance has been my insurance agent for 9 years. They insure my home, cars, boat, and RV. They always get the best companies and rates. My few claims were handled very promptly and effectively. I recommend them most highly.”
“Courtney is such an amazing person to work with! She was able to guide us to the most suitable plan for us, at the right price. She’s a personable and down-to-earth agent who talks to clients on a relatable level while still keeping things professional. Thank you Courtney!!”
“I would like to say that this location has one of the best insurance agents I’ve ever had in my life. His name is Jordan. He has the best customer service. He’s always very polite very professional willing to help you in anything that you need. It’s definitely been a joy having him as an insurance agent”
“Great experience; Matthew is very knowledgable & has a strong and helpful team. I was glad to find a Partnership for multiple types of policies. Highly recommend.”
“Every time I have called over there, everyone is always so friendly and helpful. They make sure that whatever you are calling for is handled in a timely manner and they make sure that all questions are answered and that you are satisfied with the services provided!”
“I was taken care by Ruth and it’s fully recommended she is very patient and she give out important details about the insurance you might need but also the one you find convenient for yourself, totally kind and respectful the best option if you are looking for insurance”
“I recently moved to Tennessee from another state and had to update all of my insurance. Kerry, Cameron, and Denise were all helpful in getting this handled. They were very professional and extremely friendly.”
“As soon as I walked in, I knew I was home! I couldn’t have asked for a better experience. Michelle was absolutely magnificent! They’ve got a lifetime client here. Thank y’all so much!”
“Joann and I have been extremely pleased with the team at George Financial. We began using their retirement planning and management services when I retired in the Fall of 2020. Specifically I work directly with Erica whenever I need to set up or change distributions or have questions pertaining to other investment options. She is always quick to respond to my requests and needs. It has really been stress-free knowing Erica and the other professionals at GF are managing things for us. It has allowed us to enjoy the blessing of doing what we had planned to do in this amazing season of our lives!”
“Very easy to sign up for insurance with Stevens Insurance. Everyone was very knowledgeable and were able to get the right home and auto coverage without any problems.”
“Kristy reviewed my homeowners and car insurance policies as a courtesy in record time. She pays attention to details and is quick to respond to any questions. I believe her customer service to be at the highest level.”
“I started a Box Truck Freight Company. I used SBK for my commercial insurance. I worked with Scott Steward. I’m sure everyone there is great but I recommend Scott. During this entire process I’ve had other companies calling, texting, emailing me daily. To the point of harassment. Working with Scott wasn’t like that. It was stress free. He’s a true professional but also has a human aspect to him. The type of guy you want to hang out with.
I really dislike dealing with insurance companies. Scott made it welcoming. If you’re reading this Scott, thanks again for everything.”
“We have nothing but good things to say about this State Farm location! Anne is ALWAYS so helpful! She’s so personable as if you’re talking to a friend. She is always there to help you navigate through whatever you may need. They are very quick to answer and respond. A Super helpful place with great people. We have been with them for going on 20 years altogether and our extended family, even longer than that!”
“All ways ready to help, great rep she always answers my questions and helps me with questions I would like to send others to them for service, they area 5 star company”
“Jeremy James is really the only person you should call about your insurance needs. He's a hard worker and committed to his customers best interest. Give him a shout ASAP!”
“Ms Simmons has been great! She explained the features of our policy thoroughly and is always available for questions/clarifications in person. She was able to get us a discounted rate since we have taken the MOtorcycle Safety Foundations' advanced rider course. It is vitally important to be able to talk with a real person, face to face instead of just a phone or E-mail like our previous insurance company. Many Thanks to Ms. Simmons!”
“Will has saved us over $140 per month on our car insurance by finding a policy with the same amount of coverage for a lower price. This is a tremendous help in today’s economy. Put him to work for you, and start saving money today.”
“We moved here from another state and Tracy was able to help us not only with our home but our RV and vehicles they made it very seamless and easy to communicate”
“Steve has got to be one of the nicest people on the planet.
We just relocated to Chattanooga and he was the second person I called for quotes on all of our insurance needs.
He took so much time with me and made me feel like I was his only client!
He has saved us a ton while not overselling or underselling. He listened to our needs. He has a wealth of information and is very efficient!
Not only do we have a knowledgeable, trustworthy agent but I feel like we have a new friend as well!”
“INSURANCE SERVICES delivers an excellent experience with reliable and professional support. Their team is knowledgeable, responsive, and always ready to assist with any questions or concerns. They make the entire process simple and easy to understand, ensuring you feel confident in your coverage choices. With a strong commitment to customer satisfaction and personalized care, they truly stand out. Highly recommend INSURANCE SERVICES for dependable and top-quality service!”
“Capes not included (but they definitely deserve them!). If there were ever a real-life Superwoman, her name would be Kendell Faulkner. I genuinely believe she keeps a cape hidden somewhere — there has never been a time I’ve reached out that she didn’t fly in to save the day. Most recently, she rescued me during an urgent matter and handled it with the speed, grace, and calm that only a true hero could manage.
And she’s not alone in her league of extraordinary service — Andrew Godsey and Alex Ratliff are equally outstanding. They are dependable, knowledgeable, and always ready to jump in and go the extra mile whenever needed.
Exceptional service, genuine care, and a touch of superhero magic — that’s exactly what you get when you work with Kendell, Andrew, and Alex.”
“I’ve been dealing with John Lane since I movers in 2018 from California. I’ve NEVER had this kind of experience with an Insurance Agent before. (Kim you get a huge shout out). In that time I’ve been given great service and had a roof repaired through my State Farm insurance. We had a vehicle totaled (not our fault) and I was about to submit a claim BUT the driver who caused the accident submitted all of those involved to his insurance company. I was advised to NOT submit a claim through my insurance as it was covered (and it was with $0.00 out of pocket expense). What an utter joy and look forward to paying my bill every month as I get to call them to say process it! I can’t recommend John Lane and Kim highly enough!”
“Brooke and Carey are great. They give you personal customer service which is a rare thing these days. I love having local businesses to deal with and that personal touch. Thank you for being so patient and just so great in general. God bless you both. Rhonda”
9AM - 1PM
5726 Marlin Rd # 510, Chattanooga
Insurance
“I am absolutely happy with my agency. They worked the best deals for my homeowners insurance.However, my car insurance l feel such be lower. I haven't been involved in an accident since 1989 and it wasn't my fault.”
“Have used Bob Covington for years for classic cars and now have rental property business insurance personal insurance on my personal property and vehicles great guy great service call and ask for Gracie and she will take care of you”
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“We switched from Geico to State Farm about eight years ago due to rising rates and declining service, and we couldn’t be happier with our decision. Rodney Allen and his team are exceptional—always helpful, attentive, and responsive to our family’s evolving needs. We rarely need to reach out, but when we do, the local staff is knowledgeable, friendly, and a pleasure to work with. In an era of frustrating automated systems and subpar service, Rodney’s office is a refreshing change. I highly recommend them to anyone seeking reliable, personalized insurance service!”