Steeplechase is a pet-friendly apartment community located in Hixson, about nine miles north of Chattanooga. The community offers residents a comfortable and elevated lifestyle with features like a beautiful pool, fitness center, and well-maintained landscapes with acres of trees. The apartments include walk-in laundry rooms, private patios, and smart home technology, making it a convenient and modern place to live. Residents generally have a positive experience, praising the friendly and respectful leasing office staff, especially noting individuals like Kimmi, Catherine, Aleia, and Jessie. The maintenance team is considered efficient and responsive, with many residents highlighting quick and knowledgeable service, particularly mentioning a maintenance technician named John who was especially helpful and quick to resolve issues. When problems arise, property management, including the property manager, is praised for being kind, understanding, and often providing remedies such as credits for inconveniences. While most reviews are positive, there was a less favorable experience with maintenance response times and attitude, especially in emergency situations like a stuck key, which was not promptly addressed. Despite this, overall, Steeplechase is seen as a welcoming community with attentive staff and well-maintained amenities.
This is a very good place to have you family it is safe quiet and so nice and lovely here the office people are great makes you feel right at home as you are their family all animals are welcome all breeds that is awesome about this place I love this place I will live here for a while now
October 2024
Everybody at the Cloverdale Leasing Office is very polite, respectful and nice! Especially for Kimmi, Catherine, Aleia, and Jessie. Great people! 5 Stars!!!
March 2024
I just want to say John was one of the best maintenance experiences i’ve had. He was kind and sweet and got what i needed done quick with the schedule i have. if you get the chance, ask for john