Xfinity Store by Comcast Branded Partner
Internet Service ProvidersHours:
5550 TN-153 Suite 103, Hixson TN 37343 Hours
About Xfinity Store by Comcast Branded Partner
The Xfinity Store by Comcast Branded Partner in Hixson receives praise for its helpful and friendly staff, including employees like Ty S., Ty Stewart, Seth, Jonathan, and Quintell, who provide excellent customer service. Customers appreciate their efforts in resolving issues such as equipment returns, mobile problems, and billing concerns. Ty S. and Ty Stewart successfully fixed problems that customer service over the phone couldn't, while Seth quickly resolved technical issues and helped set up new phones. Jonathan and Quintell offered helpful advice on billing issues and made the experience positive. However, some customers express frustration with Xfinity’s overall service, noting that online support is lacking and that prices continue to rise despite efforts to lower bills. Overall, the store's staff are seen as helpful and attentive, making visits worthwhile despite some dissatisfaction with the company's policies and pricing.
Most Recent Reviews
September 2025
Very nice, helped me after closing time without complaining!
July 2025
I was there to return my father in-laws equipment today as he no longer need tv and phone service. I had tried getting it disconnected for him several times and no one could help us. Ty S. Helped me and got it done. She deserves a rating of 10+ at least! Thank you!!!
December 2024
I updated my phone and it turned off my Apple and I- cloud where I couldn’t excess that info.Seth figured out what was happening and got my phone working great.I appreciate him and he had great .
customer service.I can think him enough.
More Comments(43)
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