10:00 AM - 8:00 PM
5691 TN-153, Hixson
Internet Service Providers
“I visited the AT&T store on TN SR 153 in Hixson on 11/27 to conduct a iPhone trade-in and other business. I waited maybe 10-15 minutes minimum to be seen by an employee at the store despite making an appointment prior online (store was very busy that afternoon). Besides that, the employee who worked with me named Jackson was very professional, answered all of my questions and the questions of my dad that we had about various things regarding our service with AT&T. Jackson as well as the store manager Tommy were both very helpful in insuring that my iCloud data transferred over to my new phone smoothly and without any problems. Overall, I think this is like any other AT&T company store. I will definitely come back to this location if needed at all! Thanks so much”
“I don’t do reviews often but the experience I had with a Brian last week deserved 5 stars for sure. I was very unhappy with Verizon’s customer service I’ve received from the Redbank location. Their only concern is sales. I was waiting for AT&T to offer a buy out deal with plans to switch ASAP.
I needed to add a business line to my plan and stopped into Hixson, Brian went above and beyond assisting with porting and transferring the number. It took a few days but he kept in contact, giving me updates after hours and on his day off.
He completely changed my perspective and I’ll be sticking with Verizon.
Thanks Brian!”
“We went to Xfinity store in Hixson TN. Xavier was very knowledgeable we bought 2 new 17 iPhones. Xavier worked diligently and beyond transferring our old phone services to Xfinity Mobile services. Explained our plan benefits for discounts on merchandise for our phones! Xavier called us a day later to make sure we were not having any issues with our new phones. Xavier and the fellow agents there at Hixson, TN are very connected & work well with each other, problem-solving with other customers!! It was great seeing teamwork. Thanks for great experience!”
“Many thanks to the helpful staff at this store for resolving an issue with my new iPhone 13. Received my new phone via UPS recently but Verizon sent me the wrong size screen protector with the shipment. Walked into this store and the very helpful and friendly "Kota" made quick work to fix me up with the correct size screen protector for my pro max phone. She even installed it on the spot for me. Every Verizon store needs a "Kota." Thanks again!”