Verizon is a telecommunications company that offers cell phones, wireless plans, accessories, and internet services. Customers appreciate the friendly and helpful staff at various locations. One employee went above and beyond by checking on WiFi options in a customer's area and assisting with door access, demonstrating great attitude and dedication. Another staff member stayed past closing to help a customer get a new phone, showing respect and commitment. Assistance with setting up business accounts and resolving technical issues was also praised, with staff providing clear guidance and follow-up support. Customers value the convenient location, easy parking, and the option to pay bills in person without online hassle. Staff members are described as personable, respectful, and willing to go the extra mile, making the overall experience smooth and pleasant. Many customers express high satisfaction and plan to continue doing business with Verizon, highlighting employees' exceptional service and a positive customer experience.
Josh at the Humboldt store was such a great guy. My phone was a challenge. I cracked the screen and he had a hard time trying to set my phone up. But he did it while utilizing his time to help 4 other customers with their needs. By himself. So my hats off to Josh and the Humboldt store!
December 2025
Josh was awesome! He was easy to work with. He kept me informed during every step of the process. Super helpful. Very professional! Highly recommend!
November 2025
Josh was great and the most helpful employee I’ve ever had there!
