Verizon's local store in Jacksboro, located at 2820 Appalachian Hwy, offers an exceptional wireless experience driven by a dedicated team of sales consultants. Customers frequently praise the staff for their kindness, patience, and willingness to assist. Notable employees like Dillon, Keili Brittain, Drake, Tre, and Drew stand out for their exemplary service. Dillon is highlighted for going above and beyond to ensure customers receive the phones they want quickly and efficiently, while Keili has been recognized for her outstanding support during transitions between devices and her efforts to resolve billing issues. Drake and Tre are commended for their troubleshooting skills and for providing helpful advice during phone upgrades. Drew, though not directly involved in every situation, has earned admiration for his respectful and empathetic interactions with all customers, especially those who need extra time and attention. Customers appreciate the genuine care and support offered at this location, making it a refreshing experience in today’s fast-paced world. Whether seeking to upgrade devices, troubleshoot issues, or find accessories, this Verizon store is known for delivering friendly and knowledgeable service, ensuring that every visit is smooth and satisfying. Overall, the store is a top choice for anyone in the area looking for reliable wireless solutions.
Kylie and Mark worked great together as a team to get my phone working for me and my business again after another store had failed to help. They were very polite and helped me in a very timely manner. I would recommend this store and their employees for anyone else’s business.
August 2024
Keili Brittain she was very friendly an very professional an even stayed late for us. Will be coming back.
August 2024
Keili brittain she was very sweet an actually helped us find things on our bill that shouldn't be there. So very professional an helpful. Will be back to her.
