Avis Car Rental
Car RentalHours:
100 Commerce Center Cir, Jackson TN 38301 Hours
About Avis Car Rental
Avis Car Rental Jackson is part of a globally recognized brand known for customer loyalty. While the rental process can be quick and efficient, experiences vary among customers. Many have praised the cleanliness and quality of the rental cars, noting they are newer models without any smoke odor. However, the physical store has received criticism for needing improvements, such as staff smoking inside the building and a lack of personnel available to assist customers. Some customers reported difficulties in reaching staff and experienced long waits, with one instance requiring a 20-minute wait for assistance. While one staff member received commendations for their politeness and helpfulness, others felt that the service was lacking, particularly in explaining the rental agreement and additional charges. The overall atmosphere in the store has also raised concerns, with one customer finding the incense smell overwhelming. In summary, Avis Car Rental Jackson offers quality vehicles and some attentive staff, but there are notable issues with customer service, store conditions, and communication that need addressing to enhance the overall customer experience.
Most Recent Reviews
January 2025
This location regularly takes care of my rental car needs. Glad to have them in Jackson.
April 2024
Some of the best car rental deals and the friendliest service in all of Madison county Tennessee.
As a bonus, it smells the most like Rastafarian incense of any of the car rental places I've ever patronized.
January 2024
We were in and out in no time, just returning a vehicle. The true test will come in several weeks when we need to tent a car...one way.
More Comments(65)
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