Best Buy offers a wide range of electronic products and maintains a clean store environment. Customers generally find the staff friendly and helpful, especially at the entrance. However, many reviews highlight issues with customer service, particularly the difficulty in finding assistance on the sales floor. Shoppers often experience long wait times, both for help and at the checkout, where there may be multiple employees present but only one cashier available. Some customers have reported frustrations when seeking specific items, like adapters, and felt let down by the lack of follow-up from staff. While the store has decent sale prices, the overall shopping experience can be hindered by the challenges in accessing help and navigating the checkout process.
They were really helpful, didn’t have a lot of choices of digital cameras that were affordable but the camera goes dead after about 45 minutes at the most so I’m returning it. I wish they just would’ve had a little more knowledge about the camera. He just read off the same specs that I read of the box?
January 2025
Great staff. Very friendly. Clean store. However, on more than one occasion, I've had to wait to be served even though more than three associates were behind the counter, with only one person ahead of me
January 2025
Has all electronic needs.the only downfall there was 10 employees at the front of the store but only one cashier.took 20 minutes to check out.