Courtyard by Marriott Jackson offers a mixed experience for guests. Many appreciate the friendly staff, who provide helpful suggestions and accommodate requests, contributing to a comfortable stay. Notably, one guest highlighted the attention to detail from a staff member, which made their visit more enjoyable. The hotel features amenities like a small gym, pool, and bar, catering to travelers' needs. However, several reviews point out significant drawbacks. The location near the freeway results in noise disturbances, making it unsuitable for light sleepers. Guests have reported issues with cleanliness, poorly stocked rooms, and outdated furniture. Some rooms have unpleasant odors, and there are complaints about the presence of stink bugs. Furthermore, the lack of complimentary breakfast and issues with the booking app have left some guests feeling dissatisfied, especially given the price paid for their stay. Overall, while the Courtyard by Marriott Jackson has friendly staff and basic amenities, it faces challenges that could deter potential guests looking for a more pleasant and quiet experience.
A good experience, as always with Marriott. Just a note: a lot of the booking apps mention breakfast. While there is an in-house restaurant and bar, the advertised breakfast isn't free.
August 2026
Very professional staff. Allison and Chloe were friendly and very helpful. 5 stars
August 2026
Great for a quick Stay. Rooms are older but not bad. I love that the curtains actually block out the sunlight, usually in hotels when the sun starts peaking we’re up but here we were able to sleep in some. Will stay again.
