Motel 6 Jackson TN has mixed reviews from guests. Some visitors found the hotel to be well maintained, clean, and quiet, with friendly staff and a large fenced area for dogs, making it a good choice for those looking for budget accommodation. One guest praised the staff member named Sue for being very helpful and customer-focused, indicating a positive experience with the service. However, other reviews highlight significant issues. Some guests experienced problems with the check-in process, including automated systems that felt impersonal and caused confusion, as well as problems with billing—charges appearing at odd hours and difficulties in getting refunds. One guest was turned away despite having a paid reservation, leading to frustration and a vow never to return. Water pressure in the showers was described as very poor, with cold water and slippery surfaces creating safety concerns. Additionally, there were reports of loud disturbances at night, which disrupted sleep. Overall, while the hotel offers affordable rates and some pleasant stays, guests reported issues with the check-in system, billing errors, and maintenance problems that affected their experience. Despite some positive comments about the staff and the cleanliness, the recurring concerns about billing, noise, and safety suggest that potential guests should consider these factors before choosing Motel 6 Jackson TN.
Pet Friendly! Not too bad for the price. No pool or breakfast. No hassle from people. You had a kiosk for check in.
June 2025
Water pressure in shower abysmal, can't slide right shower door to turn on water. Have to get in and be dosed with cold water before hot kicks in. Shower pan very slippery. Dangerous fall very possible. Camera check in very impersonal.
March 2025
I really love Motel 6 Sue was very nice n helpful n the same with her staff next time I come back to Tennessee I will definitely keep using them.🙂
