Motel 6 Jackson TN has mixed reviews from guests. Some visitors found the hotel to be well maintained, clean, and quiet, with friendly staff and a large fenced area for dogs, making it a good choice for those looking for budget accommodation. One guest praised the staff member named Sue for being very helpful and customer-focused, indicating a positive experience with the service. However, other reviews highlight significant issues. Some guests experienced problems with the check-in process, including automated systems that felt impersonal and caused confusion, as well as problems with billing—charges appearing at odd hours and difficulties in getting refunds. One guest was turned away despite having a paid reservation, leading to frustration and a vow never to return. Water pressure in the showers was described as very poor, with cold water and slippery surfaces creating safety concerns. Additionally, there were reports of loud disturbances at night, which disrupted sleep. Overall, while the hotel offers affordable rates and some pleasant stays, guests reported issues with the check-in system, billing errors, and maintenance problems that affected their experience. Despite some positive comments about the staff and the cleanliness, the recurring concerns about billing, noise, and safety suggest that potential guests should consider these factors before choosing Motel 6 Jackson TN.
Service was excellent upon check in and Tom was very polite and helpful. Highly recommend
June 2026
Cristy is great. this part of town is a little sketchy but it’s not too bad or anything. No pet fee is awesome. Would recommend if you have a dog. Tom is great too
May 2026
Leo has worked with me when me when I haven't had all of the money all at once he is very helpful
