Motel 6 Jackson TN has mixed reviews from guests. Some visitors found the hotel to be well maintained, clean, and quiet, with friendly staff and a large fenced area for dogs, making it a good choice for those looking for budget accommodation. One guest praised the staff member named Sue for being very helpful and customer-focused, indicating a positive experience with the service. However, other reviews highlight significant issues. Some guests experienced problems with the check-in process, including automated systems that felt impersonal and caused confusion, as well as problems with billing—charges appearing at odd hours and difficulties in getting refunds. One guest was turned away despite having a paid reservation, leading to frustration and a vow never to return. Water pressure in the showers was described as very poor, with cold water and slippery surfaces creating safety concerns. Additionally, there were reports of loud disturbances at night, which disrupted sleep. Overall, while the hotel offers affordable rates and some pleasant stays, guests reported issues with the check-in system, billing errors, and maintenance problems that affected their experience. Despite some positive comments about the staff and the cleanliness, the recurring concerns about billing, noise, and safety suggest that potential guests should consider these factors before choosing Motel 6 Jackson TN.
My husband and I have enjoyed our stay here. Leo at check in is very nice and very helpful he has been good to us and helped us with any questions we have had. We will continue to book with them.
July 2026
Tom was very helpful helping us book a room. It was a lovely stay and very clean.
July 2026
Tom was very helpful and respectful!! we had a good time with no complaints!
