Pilot Travel Center in Jackson, TN is part of the Pilot Flying J network of over 750 travel centers across the U.S. and Canada. They offer friendly service, clean restrooms, and a variety of amenities for travelers. Fuel up with gas, diesel, or DEF at their high-speed pumps, or charge your electric vehicle using their charging stations. Enjoy the convenience of on-site Wi-Fi, overnight parking, and showers. The travel center also provides a wide selection of fresh food, snacks, drinks, and the "best coffee on the interstate." Customers can download the Pilot app for deals, mobile fueling, and other time-saving features. However, some reviewers have noted inconsistencies in the cleanliness of the showers. One customer had an unpleasant experience with the security team, who rushed to tell them they couldn't park their truck. While the prices inside the store are described as high, the employees are praised for their excellent customer service, with one reviewer comparing the greeting to "walking into my childhood home." The travel center also offers a reserved parking program, though one customer encountered issues with the availability of their pre-paid spot after 10 PM. Overall, Pilot Travel Center aims to provide a convenient and comfortable experience for travelers.
Staff was nice, parking very tight. Gets full quickly fuel Islands tight as well. Have trucks parking along the entrance can be difficult to navigate. If you are oversized. Men's bathroom. Not sure what they were thinking to leave a mirror at the end for everyone to see your unit. That was a screw up
August 2025
In these places they used to have the showers super clean . Now they just change the towels and didn’t clean the floor and shower .
August 2025
I pulled over to walk my dog and top flight security team rushed me telling me I couldn't park my truck and that they where going to tow it. Ill never stop at that pilot ever again
