Pilot Travel Center in Jackson, TN is part of the Pilot Flying J network of over 750 travel centers across the U.S. and Canada. They offer friendly service, clean restrooms, and a variety of amenities for travelers. Fuel up with gas, diesel, or DEF at their high-speed pumps, or charge your electric vehicle using their charging stations. Enjoy the convenience of on-site Wi-Fi, overnight parking, and showers. The travel center also provides a wide selection of fresh food, snacks, drinks, and the "best coffee on the interstate." Customers can download the Pilot app for deals, mobile fueling, and other time-saving features. However, some reviewers have noted inconsistencies in the cleanliness of the showers. One customer had an unpleasant experience with the security team, who rushed to tell them they couldn't park their truck. While the prices inside the store are described as high, the employees are praised for their excellent customer service, with one reviewer comparing the greeting to "walking into my childhood home." The travel center also offers a reserved parking program, though one customer encountered issues with the availability of their pre-paid spot after 10 PM. Overall, Pilot Travel Center aims to provide a convenient and comfortable experience for travelers.
Have traveled through on I-40 multiple years and the Pilot has regularly had good services, clean rest rooms, decent road snacks.
Could use a few more car pumps, as there is more pumps for trucks than cars.
May 2026
Thank you for being open, easy off highway, fuel up, and go.
Nice and clean even grass area for my dogs. Thank YOU.
May 2026
Not a knock on the store but rather the company, if you use a pilot cup for coffee refills like a lot of us do it is Cheaper to get it at Loves by 40 cents! So using the pilot cup at a pilot saves me absolutely nothing! Go to Loves guys!!!!
