Toyota Service, a family-owned business for over 25 years, specializes in the service and repair of Toyota, Lexus, Ford, Chevrolet, and other makes. With over 100 years of combined experience among its factory-trained technicians and the latest technology, Toyota Service stands out for its commitment to customer satisfaction. Customers share positive experiences with the dealership, highlighting the friendly and efficient service. One reviewer praised the service advisor for being honest and helpful, transforming their view of dealership service. While a complex issue with a 2003 4Runner led to a misdiagnosis, the service manager's intervention and the team’s dedication were commendable. Despite challenges, the team demonstrated remarkable honor by providing extensive assistance without charge. The sales side also receives accolades, with customers noting fair pricing and no hidden fees. A satisfied couple appreciated the smooth process from test drive to negotiation, emphasizing the efficiency and friendliness of the sales staff. However, some customers expressed disappointment that complimentary car washes were not offered after service. Overall, Toyota Service is recognized for its excellent customer care, genuine effort, and knowledgeable staff, making it a reliable choice for both service and vehicle purchases. Whether for routine maintenance or complex repairs, customers can trust Toyota Service to meet their automotive needs.
They got our truck in for service in a timely manner and did not pressure us to get services that were not necessary at the time. Good customer service.
November 2022
Totally professional & courteous people to work with.
September 2022
Excellent customer service, very disappointed they did not offer a car wash for the service we brought, as other Toyota dealerships show appreciation with a simple car wash.