Used Cars in Jackson, TN

“One of the best places to buy a vehicle!!! Very nice very courteous! They will work with you in any situation that you have to make sure that you get in a vehicle would definitely recommend this place! I will be returning if I ever need another vehicle! I would give them an A+++++++++”

“My wife and I bought a Honda odyssey from Jameson Smith at Victory Honda. I can’t recommend this dealership and Jameson enough. This is our second time purchasing a Honda, the first was from a dealership in Kentucky, and this was hands down the best experience we’ve had. Jameson stayed in constant communication via text and phone calls throughout the entire process. We even had a hiccup during the process and Jameson stayed late to fix the issue and finish our deal before he left. Like I said previously, I can’t recommend Victory Honda, especially Jameson enough.”

“Mr.Richard was very understanding. He was straight forward. Thank you and your ladies upfront and gentlemen in the back. God bless you all! Very grateful for my purchase!”

“⭐⭐⭐⭐⭐

I had the pleasure of purchasing a vehicle from this outstanding used car dealership, and I can't speak highly enough of my experience. Not only did they have a fantastic selection of vehicles, but their staff was also incredibly knowledgeable and always willing to help.

What truly impressed me was their dedication to customer service. From the moment I stepped onto the lot, they made me feel valued and supported. They took the time to understand my needs and preferences, guiding me towards the perfect car for me.

Additionally, I was thrilled with their expertise in aftermarket car stereo systems. They went above and beyond to ensure that I got the best audio experience possible in my vehicle. Their attention to detail and willingness to customize the stereo system to my preferences truly exceeded my expectations.

Overall, I couldn't be happier with my experience at this dealership. Their commitment to customer satisfaction, combined with their expertise in aftermarket car stereo systems, makes them stand out from the rest. I highly recommend them to anyone in search of a quality used car and top-notch service.”

“Everyone here was very polite & helpful!! Highly recommended... took a chance coming from Indianapolis Indiana & I don’t Regret it at all! Customer service was top notch… Thank you Hayden, Kim and Johnanthan!”

“They are down to earth kinda people. Come ready leave in a ride. They are willing to work with you on payments. They are very very understanding. 10/10 I recommend”

“They are very friendly and helpful. They will work with any credit level and have great vehicles. Me and my husband bought a 2020 GMC Terrain it's beautiful and runs great they also come with a powertrain warranty . They have a lot of beautiful car and trucks and they are located in Jackson and Brownsville .”

“I’ve bought a 2004 dodge Durango
In 2021 and still have it
Then bought a transverse
Bought a Nissan and now I have a 2014 town and country van
Highly recommended”

“The one star missing is for incomplete information on the website. The imperfections did not cover a small spot of cosmetic rust, did not cover a dent in the front bumper. If that dent is according to CarMax standards then I believe they have very low standards.
The interior imperfection was also not captured. So after paying the shipping fee to find out about all this in person felt like a scam.
They do not install OE parts so beware of that, it may be a cheap replacement from FCP euro for all you know, so get ready to spend a little more and get the OE parts.

Customer service: The reps at the location were AMAZING. They were knowledgeable, patient and clearly explained through the paperwork. Special shoutout to Bree and Chris who were exceptional with their roles in our journey of the purchase.
They are always ready to answer and assist you even after the sale is complete, thats someone id do business with.

I EDITED my review to reflect 5 starts!!
They messed up my service but when I told them i was disappointed they did everything to make it right, even though i did not expect them to do it.
Im definitely getting my next car here and also going to refer my friends here. Logan was the one who cared enough to gain a customer!”

“Very easy to do business with high quality vehicles good financing in and out in less than an hour. All the salesman are wonderful stress free buying. Everyone should go there if you are in the market for a high quality car truck or SUV”

“Mrs. Tabitha Warren was absolutely amazing throughout my entire car buying experience! Very professional, sweet and informative! She really made it a smooth process and I love my vehicle! 10/10, HIGHLY RECOMMEND 🥰”

“They are very kind and understanding. They will work with you and help you get into something fast and reasonable. Any questions you have they are open with answers and answer them honestly.”

“Ive bought a few vehicle from Robert. They are truly caring and makes you feel like family. There are days that i just go out there and check on them. Im a car guy and Robert always takes time out to set and chat with me when im they. And his Beautiful Boss, always makes sure im well taken care of. So if you happen to stop in and check out some vehicles you may just see her in the back office reading her bible.”

“Small lot, but the cars they have are great! I fell in love with this Rav 4. Didn't think I would be able to get it but Stacey worked her magic and now it is mine! Stacey girl, you totally ROCK!”

“Update ‼️Jamie has been a very big help. She’s showed concern and understanding about my situation. She has done everything to help me in my situation. With new management I can see everything turning around for the Jackson location.LONG REVIEW BUT READ ‼️The guy I had gotten me approved & set up my appointment wasn’t the guy I met (even though I had already become comfortable with him) ?I was given a list of cars in my price range to look at before my appointment (I was set on the Sonic). When I showed up for my appointment to test drive the Sonic, I was asked if I knew how to drive a stick shift (the pictures showed that it was an automatic) ?While walking the lot for other cars in my price range I proceeded to ask if I was still eligible for the “managers choice special” I was told that the guy that had gotten me approved had come from a different car lot and they sometimes us different wording (it says managers choice special on select cars, on the website) ?Picked a car and test drove it, the engine light was on ?but I pointed it out to my seller and he insured me that it was the gas tank but they got the light cleared before I left the lot (11/15/23).The next day the light came back on and I called to notify my seller, he gave me the number to the service dept, I called, no answer and I left a vm (11/16/23)Didn’t receive a call back so I called again that following day. Got ahold to someone and was set up for an appointment for that following Wednesday (11/17/23)In between time of my appointment my car started “stuttering” to the point I had to pull over and shut it off then cut it back on.Day before my appointment I took my car to autozone to have my light checked. Was told it was my ignition switch and a misfire. Got the paper from AutoZone and called back up to the service dept to let them know. Was told to bring the paper with me to my appointment (11/21/23)Day of my appointment I was told that it was the spark plugs & coils that would need to be replaced and I wouldn’t be charged because they were under warranty ?‍? BUT the misfire was because of the fuel injector and gasket which would be a $800 fix because it’s not covered under warranty ??‍♀️ (11/22/23)Saturday my car wouldn’t start AT ALL. I called into the service dept and let someone know. He apologized for my inconvenience and said he would check with someone Monday to see if they could have it towed to their shop for free. (11/25/23)My stepdad came down Sunday to give me a boost off and when he lifted my hood to put the plugs on he noticed that the wire to my battery was loose (it had been loose since the day I purchased the car) he tightened it up and my car started and the light went off ?? (11/26/23)Monday I received a call back from the service dept. I told him I got it started then he proceeded to ask me had I been driving it since my appointment because he didn’t know if someone told me but driving it while it has that misfire could make it worse…. I proceeded to tell him well yes I had been driving it cause I had to get back home and I door dash to get extra money. I was then told to drive it as minimum as possible… (11/27/23)(but this is my only means of transportation getting back and forth to work so what am I to do now when it’s time to make a payment?)”

“Really great guy!! I’ve had bad experiences when it comes to car lots but he helped me so much with my car situation , won’t be getting a car from anyone else except him!!!”

“These guys are fantastic people. Willing to work with customers. Costumer service is top notch, some of the best I've ever had a chance to experience. I haven't even bought a vehicle from these guys, but I wouldn't be surprised if that changes in the near future. Check these guys out. Family Business. Check these guys out.”

“Best used car dealership in Jackson !!! I love my car . 2006 Mustang 😎 best deals you’ll find in town I’ve owned this car for 7 months now and plan on keeping it … very satisfied !!”

“Hey, if you wonder about some of the bad comments here its because of another car dealer ship That was called f&r auto sales. An employee in 2015 was very disrespectful to a deliveryguy because of 7$. The whole conversation got recorded and the Video went viral now. The problem is that the subtitles in the video are above the name of the car dealership so you can read F&B Auto Sales instead of F&R. For those who care: the dealership got shut down and the delivery guy got raised a lot of Money. Greetings from germany”