CVS, a popular pharmacy and retail chain, has received a mix of positive and constructive reviews from its customers. Many customers appreciate the convenience of the ExtraCare Card, which provides them with valuable discounts and savings, particularly for senior citizens and those with limited mobility. The pharmacy staff is often praised for their professionalism, helpfulness, and willingness to go the extra mile to assist customers, even in exceptional circumstances. However, some customers have experienced issues with expired coupons and the temporary closure of the pharmacy area. Despite these challenges, the overall sentiment towards CVS is generally positive, with customers highlighting the great staff, fantastic service, and the store's role as a reliable and accessible option for those with limited mobility or specific healthcare needs.
Pretty good store. Prices are a tad higher than local average. Pharmacy techs and pharmacists are always helpful and friendly. They answer any questions and explain me medications clearly.
February 2026
My two Pharmacists take great pride in caring for my wife and I. They call you by name and treat you like family. The Pharmacy Technicians are equally professional and caring, calling you by name like friends and family. Always quick, professional service from my Jefferson City, TN CVS Store. Great job everyone!!
January 2026
I have a serious issue with their AI systems that answer phones. When I want to talk to the pharmacy - I don’t want a robot stepping in. It’s why we won’t be using them as much. I prefer them too.
