Chaparral Buick GMC is a family owned and operated dealership serving the Tri-Cities area in Tennessee. Known as the Heart of the Motor Mile, it offers a wide range of new and used cars, trucks, SUVs, and vans from Buick and GMC. The dealership features a full-service repair shop, parts department, detail building, and body and paint repair shop, providing comprehensive vehicle care. Customers appreciate the friendly and professional staff, who are helpful and not pushy, making the buying process smooth and enjoyable. Many reviews highlight the welcoming atmosphere, with employees waiting patiently, offering thorough assistance, and making customers feel valued. The dealership has successfully helped customers find vehicles that meet their needs, including trucks like the GMC 1500 AT4 and Ram 2500, and used cars such as a 2008 Ascender SUV and a Toyota Tacoma. Customers also commend the service department for handling financing issues efficiently and ensuring vehicles are serviced properly. Overall, Chaparral Buick GMC is praised for its helpful staff, reasonable prices, and quality service, making it a trusted place for vehicle purchase and maintenance in the region.
Had a great experience with Uncle Buck from Chaparral Buick GMC.
December 2025
Very helpful and answered all questions with honesty! Would highly recommended and buy again!!! Great customer service and reached my needs and expectations, especially after going to multiple other dealerships.
December 2025
Jersey was great second truck I've bought of him thank you so much highly recommend 👍🏻
