NET Trans- Regional Public Transit System
Transportation704 Rolling Hills Dr, Johnson City TN 37604 Hours
Hours may fluctuate. For detailed hours of operation, please contact the store directly.
About NET Trans- Regional Public Transit System
NET Trans- Regional Public Transit System is a reliable and affordable transportation service that caters to individuals needing assistance for medical appointments, therapy visits, and trips to see family. Many users appreciate the low cost, with round-trip fares often much cheaper than taxis or Uber, making it a good option for those on a budget. The service is especially helpful for people in wheelchairs or with mobility challenges, as drivers are courteous, helpful, and attentive to their needs. Passengers generally report that the call center staff and drivers provide professional and friendly service, which enhances the overall experience. While most reviews are positive, some mention that wait times can be long, sometimes leading to frustration, especially when schedules are tight or delays are significant. Difficulties with new systems and occasional rude interactions with staff are noted but are not the norm. Many users find the service to be a convenient and essential option for transportation to medical appointments, with the understanding that it is not a taxi service and aims to serve multiple passengers efficiently. Overall, NET Trans is valued for its affordability, helpful staff, and ability to assist those with mobility needs.
Most Recent Reviews
February 2026
So far, all of my interactions with the call center employees and drivers have been excellent. It's a great service, especially for people in wheelchairs. When I go to Jonesborough to visit my mom, the pickup times are on point. $8.00 round-trip beats the heck out of the prices of taxies and Uber!
February 2025
Time waiting is hard and the app doesn't let me schedule a ride
November 2024
Love the drivers and most of the dispatchers. Avoid Kim's customer service if you can she was very rude about a frustrating situation today and gave me a mental breakdown down. Everyone else is super professional and pleasant.
More Comments(76)
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