Universal Storage Solutions (USS) is a trusted storage provider in northeast Tennessee, with locations in Elizabethton, Gray, Johnson City (Boones Creek), and Bristol. The company offers a variety of storage options, including climate-controlled units for temperature-sensitive items and drive-up access for easy loading and unloading. All facilities are well-maintained, clean, and secured with security cameras, gated access, and monitored security for peace of mind. Customers appreciate the convenience of 24-hour automated kiosks, online reservations, and the USS app, which allows gate access and account management from anywhere. The staff are highly praised for their professionalism, friendliness, and willingness to go above and beyond to meet customer needs. Many reviews highlight the facility’s cleanliness, well-kept environment, and pest-free units. Additional amenities include on-site bathrooms and carts inside the units for easier handling of stored items. Overall, Universal Storage Solutions is highly recommended for its easy accessibility, secure environment, and excellent customer service. Customers are satisfied with the straightforward payment system and the ability to manage their storage easily through online tools. The company’s commitment to quality makes it a top choice for storage needs in the area.
Clean and has indoor or outdoor storage. I love the 24/7 access to your storage uhaul used to xharge extra for after hour access now they don't even offer it. So thank you universal storage due to my hours I need night time access. I also love that I can open gates with though of a button from my app!
July 2023
Much cleaner than other units we’ve used, and well maintained. Love being able to use the app to open the gate and manage our account.
March 2023
I highly recommend. Place was always immaculate and never had any issues. Payment system was always efficient and easy and storage units are very accessible.
