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May 2024 by Rick Manning
Safe, clean, and centrally located
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November 2023 by brandy france
Clean and has indoor or outdoor storage. I love the 24/7 access to your storage uhaul used to xharge extra for after hour access now they don't even offer it. So thank you universal storage due to my hours I need night time access. I also love that I can open gates with though of a button from my app!
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November 2023 by Abigail
I rented a unit with during the summer of ‘23 while I was away and in between apartments. I went to move my stuff into my new apartment, it was not long before I noticed that my unit was infested with roaches. They were not there when I put my stuff in so I assume they came from another unit. It took me over a month to be able to bring my stuff into my new place and make sure it was all under control. I reached out to the management multiple times. I left a numerous amount of voicemails and never heard a word back from them. I rented from this company a few years ago and had no problem but after this situation I don’t think I will ever put my stuff in storage again. This was a disaster! I
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October 2023 by Steven Denny
This is the best facility in Johnson City. Entire facility is clean and well kept. The climate controlled units are easily accessible and the website is easy to use. Adam the manager has always gone above and beyond to make sure our experieince is top notch and all of our questions and needs are met. Been customers for almost two years and have been completely satisifed with the eniter process and facility.
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July 2023 by Virginia
Much cleaner than other units we’ve used, and well maintained. Love being able to use the app to open the gate and manage our account.
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July 2023 by Megan Downs
Stay away! The units are infested with roaches and they are still allowing new people to move their possessions in!We rented 2 units to empty our furniture into after selling our home. We became infested with roaches from another unit. Our insurance (sold to us by the storage unit) conveniently doesn’t cover infestation. We tried working with the storage unit to resolve the issue and they were incredibly hard to get ahold of, wouldn’t return phone calls till we repeatedly reached out, and would not replace the items. We are sitting in an empty home, no beds or anything waiting to see if our furniture and belongings will be useable again. Not to mention we are still paying for the storage unit full of roaches.
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June 2023 by Janet Austin
When I was looking for a larger unit after Google - ing ? Lol storage units near me, a company named Barefoot took my information, did all the work for me & within minutes I had a couple reservations to choose from .They did whatever was needed to fulfill my storage needs. Even got me a month free which is a big plus . Customer service was outstanding & I appreciate it Thank you Barefoot I give you 5 stars ⭐ ... Universal Storage is very nice, professional staff . 24 hour accessibility Gated & Fenced .. security cameras everywhere for your protection. The facility is clean & well maintained & there's bathrooms on site. Just have to make sure that door is unlocked. Or your gate code will gain you access.. ? Please address this issue cuz it cost you a star ?. I'll soon update .. and don't forget to ask about the Specials .. Thank you
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March 2023 by Jeremy Adams
I highly recommend. Place was always immaculate and never had any issues. Payment system was always efficient and easy and storage units are very accessible.
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February 2023 by Raven Goodwin
Highly, highly recommend this company for all your storage needs. Their units are always clean, free of pests and bugs and also have carts inside the buildings for you to use. Staff are always super friendly. I would not store my stuff anywhere else.
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December 2022 by Danny Worthley
I've had a storage place there for 2 and a half years. You can get in 24/7 and no one bothers you.People who work there always smile at you. They're laid back, just nice friendly folks. Great location.
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December 2022 by Tammy Apple
Highly recommend and will use for all my storage needs. Easy to sign up, clean/nice facility, reasonably priced, and excellent customer service!
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December 2022 by Jennifer Hicks
I have had storage with these folks for 2 yrs they have climate controlled and regular units and have great maintenance and security and 24 hr access
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December 2022 by Jiggs Worthley
Had a unit for 2 years now can go anytime wifi available good place to rent from price is copetitive
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December 2021 by Avery Pennington
Great customer service, and they had exactly what I needed to keep my stuff safe and secure!
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December 2021 by Elaine Adams
They are fair people who have good storage buildings at a great price...
