The UPS Store in Johnson City offers a range of expert services including packing, shipping, printing, document finishing, mail and package mailboxes, notary, shredding, and faxing. This locally owned and operated store is dedicated to helping customers. Customers have described their experiences as refreshing, highlighting the good customer service which is noted as hard to come by. Staff members are frequently praised for being nice, having smiles, and being exceptionally helpful and knowledgeable. Specific employees have been recognized for their outstanding assistance and guidance, going above and beyond to help with difficult situations like Amazon returns. They are described as patient, friendly, and enjoying their jobs, making the experience positive for all UPS customers. The store is conveniently located off I-181 Exit 36, next to Outback Steakhouse.
