Food City is a locally owned, community-focused retailer with stores across several southeastern states. It is known for providing good value, with conveniences like pharmacy services, fuel centers, curbside pickup, and home delivery. Many customers find the store clean and appreciate the kind and very nice staff, who make the store feel like family. The prices are generally considered good, with specific mentions of good prices on wine and a useful gasoline discount. However, some aspects receive mixed feedback. The store layout can feel a bit cramped, and there are sometimes extensive waits at checkout with not enough lines open. Some customers find the cashiers dour, while others praise specific staff members for being sweet and making mornings great. A recurring concern involves the sales system; customers report not receiving posted sale prices even with prominent signs, finding the multiple purchase requirements and specific sales dates too complicated. This can lead to paying more than expected, which some find disappointing. Additionally, while some appreciate a particular store's size and employees, others note that it needs to be renovated. Despite these criticisms, the store's long-standing commitment to value and its family-owned, employee-inclusive model keep customers coming back.
Great cashiers. Produce could use some work. Only problem is have with this store is they move stock around so much it makes it hard to find anything
March 2026
Always clean, team members are always pleasant. They always seem to have everything in stock.
March 2026
I was at Food City Pharmacy on Forrest Drive in Jonesborough. The staff there are so friendly, kind, courteous and professional. Thank you all for everything you do!
